At a Glance
- Tasks: Lead operations for luxury travel bookings and ensure seamless client experiences.
- Company: Award-winning boutique luxury travel business with a focus on unforgettable celebrations.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Exciting opportunity to work with international suppliers and mentor a passionate team.
- Why this job: Join a fast-growing team and make a real impact in the luxury travel sector.
- Qualifications: Proven operations leadership experience and strong problem-solving skills.
The predicted salary is between 50000 - 65000 £ per year.
Are you an experienced operations leader with a passion for luxury travel and exceptional client experiences? We are recruiting exclusively on behalf of a multi award-winning boutique luxury travel business delivering unforgettable celebrations across the Mediterranean. From Tuscany and the Amalfi Coast to Santorini, the Algarve and beyond, this fast-growing business creates beautifully curated event bookings in some of Europe's most sought-after locations.
Due to continued growth, they are now seeking a highly organised and commercially minded Operations Manager to play a pivotal leadership role within the business.
The Role
This is a senior-level position overseeing the operational delivery of their bookings from enquiry through to post-event review. You will work closely with Directors, event planners, suppliers, and sales teams to ensure every client journey runs seamlessly.
The successful candidate will thrive in a fast-paced environment, be solutions focused under pressure, and bring strong leadership and operational expertise.
Key Responsibilities Include:
- Oversee end-to-end operational delivery across the booking portfolio
- Review and improve systems, efficiencies, and operational processes
- Manage procurement, client support, communications, and training initiatives
- Oversee product pricing activities
- Build and maintain strong relationships with international suppliers
- Negotiate effectively with partners across the Mediterranean region
- Drive exceptional customer service standards across the business
- Lead, mentor, and motivate a team of travel planners and sales consultants
- Deliver training sessions, coaching, and performance reviews
If you are a driven operations professional looking for an exciting leadership opportunity within the luxury travel sector, we'd love to hear from you.
We carefully review each application and will personally contact candidates whose experience aligns with our client's requirements. Thank you for your interest in this exclusive opportunity.
Operations Manager in Guildford employer: Jayne Peirce Travel Recruitment
Join a multi award-winning boutique luxury travel business that prides itself on delivering unforgettable experiences across stunning Mediterranean locations. With a strong focus on employee growth and a collaborative work culture, this company offers exceptional benefits, including opportunities for professional development and the chance to lead a passionate team in a fast-paced environment. If you are looking for a meaningful role where your contributions directly impact client satisfaction and operational excellence, this is the perfect place for you.
Contact Details:
Jayne Peirce Travel Recruitment Recruitment Team
