At a Glance
- Tasks: Manage customer enquiries, coordinate quotes, and build strong client relationships.
- Company: Expanding maintenance and repair business in Alfreton.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team with a focus on personal development.
- Why this job: Be a key player in driving sales and enhancing customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and building up the businesses existing CRM system.
Key Responsibilities:
- Act as the first point of contact for enquiries from clients
- Prepare and issue quotations in line with agreed pricing structures
- Proactively follow up on quotations to maximise conversion rates
- Maintain accurate and up-to-date records of enquiries, quotations and orders
- Ensure a high standard of end-to-end customer service throughout the quotation process
- Maintain regular and consistent communication with existing customers
- Encourage repeat business through strong relationship management
- Identify opportunities for additional works within existing accounts
- Generate new business leads to expand the customer base
- Conduct cold outreach to explore new markets and sectors
- Book appointments for external sales personnel
Internal Sales Executive employer: Jayfair Recruitment Solutions
As a leading maintenance and repair business in Alfreton, we pride ourselves on fostering a supportive work culture that values teamwork and personal development. Our employees benefit from comprehensive training programs, opportunities for career advancement, and a dynamic environment where their contributions directly impact customer satisfaction and business growth. Join us to be part of a dedicated team that prioritises excellence and innovation in service delivery.
Contact Details:
Jayfair Recruitment Solutions Recruitment Team
