At a Glance
- Tasks: Lead the operational delivery of gas, water, and power services across the UK.
- Company: Established UK infrastructure services provider with a strong reputation.
- Benefits: Competitive salary, career progression, and a dynamic work environment.
- Other info: Opportunity to shape operational strategies and drive performance excellence.
- Why this job: Make a significant impact on essential services while leading a dedicated team.
- Qualifications: Proven experience in service delivery and strong leadership skills.
The predicted salary is between 54000 - 84000 £ per year.
An established UK infrastructure services provider is seeking an experienced and commercially astute Head of Service Delivery to lead the end-to-end operational delivery of its gas, water and power services across the UK. The postholder will provide clear ownership across mobilisation, execution and close-out of day services, projects, frameworks and specialist works, ensuring consistent standards, strong cost control and predictable performance across regions.
The Head of Service Delivery will:
- Own end-to-end service delivery across all operational activities.
- Ensure works are delivered safely, compliantly, on time and within agreed commercial scope.
- Act as the senior operational escalation point for delivery and customer issues.
- Lead short, medium and long-term operational planning.
- Oversee effective deployment of technicians, supervisors, plant and specialist equipment.
- Reduce reactive delivery through structured scheduling and coordination.
- Maintain consistent delivery standards across regions and work types.
- Provide governance oversight across frameworks, programmes and major projects.
- Ensure effective handover from bid/commercial award into delivery.
Head of Project Delivery employer: Jayfair Recruitment Solutions
As a leading maintenance and repair business in Alfreton, we pride ourselves on fostering a supportive work culture that values teamwork and personal development. Our employees benefit from comprehensive training programs, opportunities for career advancement, and a dynamic environment where their contributions directly impact customer satisfaction and business growth. Join us to be part of a dedicated team that prioritises excellence and innovation in service delivery.
Contact Details:
Jayfair Recruitment Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Project Delivery
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at local events. We all know that who you know can sometimes be just as important as what you know, so don’t be shy!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their projects, values, and challenges. We want you to walk in feeling confident and ready to show how you can lead their service delivery to new heights!
✨Tip Number 3
Practice your pitch! You need to clearly articulate your experience in project delivery and operational management. We suggest rehearsing with a friend or in front of a mirror to nail that delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Head of Project Delivery
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Project Delivery role. Highlight your experience in service delivery and operational management, focusing on relevant achievements that showcase your ability to lead projects and teams effectively.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Use it to explain how your skills align with our needs, particularly in areas like cost control and performance management. Be genuine and let your personality shine through!
Showcase Your Leadership Skills:In both your CV and cover letter, emphasise your leadership experience. We want to see examples of how you've successfully led teams, managed projects, and resolved customer issues. This will help us understand your approach to operational planning and delivery.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Jayfair Recruitment Solutions
✨Know Your Stuff
Make sure you’re well-versed in the specifics of project delivery, especially in gas, water, and power services. Brush up on your knowledge about operational standards, compliance, and cost control. This will show that you understand the role and can hit the ground running.
✨Showcase Your Leadership Skills
As a Head of Project Delivery, you’ll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you successfully led teams through challenges, managed escalations, or improved service delivery. This will highlight your ability to take ownership and drive results.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operational planning and service delivery. Think about how you would handle issues like delays or resource allocation. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Understand Their Business
Research the company’s current projects and their approach to service delivery. Knowing their recent achievements or challenges will allow you to tailor your responses and demonstrate genuine interest. It also gives you a chance to ask insightful questions, which can set you apart from other candidates.
