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- Tasks: Manage customer enquiries, coordinate quotes, and build strong client relationships.
- Company: Expanding maintenance and repair business in Alfreton.
- Benefits: £35,000 salary, performance bonus, pension scheme, and onsite parking.
- Other info: Great opportunities for personal and professional development.
- Why this job: Join a growing team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales support, strong communication, and CRM skills.
The predicted salary is between 35000 - 35000 £ per year.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams.
Key Responsibilities:- Act as the first point of contact for enquiries from clients
- Prepare and issue quotations in line with agreed pricing structures
- Proactively follow up on quotations to maximise conversion rates
- Maintain accurate and up-to-date records of enquiries, quotations and orders
- Ensure a high standard of end-to-end customer service throughout the quotation process
- Maintain regular and consistent communication with existing customers
- Encourage repeat business through strong relationship management
- Identify opportunities for additional works within existing accounts
- Generate new business leads to expand the customer base
- Conduct cold outreach to explore new markets and sectors
- Book appointments for external sales personnel
- Maintain accurate customer and quotation data within CRM systems
- Provide clear visibility of Day Services activity and future workload
- Support improved forecasting and efficient utilisation of technician teams
- Liaise closely with commercial and operations teams to ensure accurate information flow
To be considered for this role, our client is looking for someone with the following skills and experience:
- Previous experience in an internal sales, account management or sales support
- Strong communication and organisational skills
- A proactive approach to customer development
- Commercial awareness with a customer-focused approach
- Experience using CRM or ERP systems is desirable
Whats on Offer:
- A basic salary of £35,000 + performance related bonus
- Company pension scheme
- Onsite parking
- Opportunities to develop
Internal Sales Coordinator employer: Jayfair Recruitment Solutions Limited
Contact Detail:
Jayfair Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Coordinator
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the role of Internal Sales Coordinator. Highlight your experience in managing customer enquiries and improving conversion rates – this is your time to shine!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it could lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Internal Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or account management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Sales Coordinator role. We love seeing enthusiasm and a clear understanding of our business.
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jayfair Recruitment Solutions Limited
✨Know the Company Inside Out
Before your interview, do some homework on the maintenance and repair business. Understand their services, values, and recent developments. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Communication Skills
As an Internal Sales Coordinator, strong communication is key. Prepare examples of how you've effectively managed customer enquiries or maintained relationships in previous roles. Be ready to demonstrate your proactive approach during the interview.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is desirable, brush up on any relevant software you've used before. If you’re familiar with specific tools, mention them and explain how they helped you manage customer data and improve sales processes.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle customer objections. Think of scenarios where you successfully converted a quotation or retained a customer, and be ready to discuss your thought process and actions.