At a Glance
- Tasks: Manage customer enquiries, coordinate quotes, and build strong client relationships.
- Company: Expanding maintenance and repair business in Alfreton with a supportive team.
- Benefits: Competitive salary, performance bonus, pension scheme, and onsite parking.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Join a growing company and make a real impact on customer satisfaction and retention.
- Qualifications: Experience in sales or account management with strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they're looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and building up the businesses existing CRM system.
Key Responsibilities:
- Act as the first point of contact for enquiries from clients
- Prepare and issue quotations in line with agreed pricing structures
- Proactively follow up on quotations to maximise conversion rates
- Maintain accurate and up-to-date records of enquiries, quotations and orders
- Ensure a high standard of end-to-end customer service throughout the quotation process
- Maintain regular and consistent communication with existing customers
- Encourage repeat business through strong relationship management
- Identify opportunities for additional works within existing accounts
- Generate new business leads to expand the customer base
- Conduct cold outreach to explore new markets and sectors
- Book appointments for external sales personnel
- Maintain accurate customer and quotation data within CRM systems
- Provide clear visibility of Day Services activity and future workload
- Support improved forecasting and efficient utilisation of technician teams
- Liaise closely with commercial and operations teams to ensure accurate information flow
To be considered for this role, our client is looking for someone with the following skills and experience:
- Previous experience in an internal sales, account management or sales support
- Strong communication and organisational skills
- A proactive approach to customer development
- Commercial awareness with a customer-focused approach
Our client is offering:
- A basic salary of £35,000 + performance related bonus
- Company pension scheme
- Onsite parking
- Opportunities to develop
Internal Sales Executive in Alfreton employer: Jayfair Recruitment Solutions Limited
Join a dynamic and innovative organisation as a Senior Marketing Executive, where your expertise in digital campaigns and event coordination will be valued and nurtured. With a supportive work culture that promotes employee growth through hybrid working options and generous benefits like 25 days holiday and a contributory pension scheme, you'll thrive in an environment that encourages collaboration and creativity. Located in a vibrant area, this role offers the unique advantage of engaging with diverse stakeholders while driving impactful marketing initiatives.
Contact Details:
Jayfair Recruitment Solutions Limited Recruitment Team
