At a Glance
- Tasks: Manage customer enquiries, coordinate quotes, and build strong client relationships.
- Company: Expanding maintenance and repair business in Alfreton.
- Benefits: £35,000 salary, performance bonus, pension scheme, and onsite parking.
- Other info: Great opportunities for personal and professional development.
- Why this job: Join a growing team and make a real impact on customer satisfaction.
- Qualifications: Experience in sales support, strong communication, and organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
Our client is a maintenance and repair business operating in Alfreton and due to expansion they are looking for an Internal Sales Coordinator to join their team. This role focuses on managing customer enquiries, coordinating quotations and maintaining strong relationships with existing customers. The successful candidate will play a key part in improving quotation conversion rates, enhancing customer retention and supporting the effective utilisation of operational teams.
Key Responsibilities:
- Act as the first point of contact for enquiries from clients
- Prepare and issue quotations in line with agreed pricing structures
- Proactively follow up on quotations to maximise conversion rates
- Maintain accurate and up-to-date records of enquiries, quotations and orders
- Ensure a high standard of end-to-end customer service throughout the quotation process
- Maintain regular and consistent communication with existing customers
- Encourage repeat business through strong relationship management
- Identify opportunities for additional works within existing accounts
- Generate new business leads to expand the customer base
- Conduct cold outreach to explore new markets and sectors
- Book appointments for external sales personnel
- Maintain accurate customer and quotation data within CRM systems
- Provide clear visibility of Day Services activity and future workload
- Support improved forecasting and efficient utilisation of technician teams
- Liaise closely with commercial and operations teams to ensure accurate information flow
To be considered for this role, our client is looking for someone with the following skills and experience:
- Previous experience in an internal sales, account management or sales support
- Strong communication and organisational skills
- A proactive approach to customer development
- Commercial awareness with a customer-focused approach
- Experience using CRM or ERP systems is desirable
What’s on Offer:
- A basic salary of £35,000 + performance related bonus
- Company pension scheme
- Onsite parking
- Opportunities to develop
Internal Sales Coordinator in Alfreton employer: Jayfair Recruitment Solutions Limited
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Contact Details:
Jayfair Recruitment Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Coordinator in Alfreton
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and customer feedback. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience aligns with the role of Internal Sales Coordinator. Highlight your skills in managing customer enquiries and improving conversion rates – this is what they want to hear!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to make it personal and memorable.
We think you need these skills to ace Internal Sales Coordinator in Alfreton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in internal sales or account management. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Internal Sales Coordinator role. Mention specific experiences that demonstrate your proactive approach and commercial awareness.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. Whether it’s through clear writing or examples of past interactions, we want to see how you connect with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Jayfair Recruitment Solutions Limited
✨Know the Company Inside Out
Before your interview, do some homework on the maintenance and repair business. Understand their services, values, and recent developments. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Communication Skills
As an Internal Sales Coordinator, strong communication is key. Prepare examples of how you've effectively managed customer enquiries or maintained relationships in previous roles. Be ready to demonstrate your proactive approach during the interview.
✨Be Ready with Data
Since the role involves maintaining accurate records and using CRM systems, come prepared with examples of how you've successfully managed data in past positions. Highlight any experience you have with improving quotation conversion rates or customer retention.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company's growth and your potential role in it. Inquire about their strategies for expanding the customer base or how they measure success in the Internal Sales Coordinator position.
