Support Team Leader in York

The Role

Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.

You'll be responsible for:

• Leading and developing support teams to consistently deliver person-led care
• Working shifts alongside your team, including on-call duties
• Ensuring all support plans are implemented and individuals achieve their goals
• Managing budgets, resources, and quality standards
• Building relationships with individuals, families, and community partners
• Maintaining CQC compliance and safeguarding standards
• Coaching team members to develop their skills and confidence
• Creating welcoming, homely environments that promote independence

About You

Essential:

• Level 5 Diploma in Leadership & Management (or working towards) – Level 3/4 considered with extensive experience
• Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
• Previous team leadership or management experience in social care
• Strong understanding of person-led approaches and promoting independence
• Knowledge of CQC standards, Mental Capacity Act, and safeguarding
• Excellent communication and relationship-building skills
• Flexibility for shift work, evenings, weekends, and on-call duties
• Full UK driving license with business use insurance
• Track record of commitment and longevity in previous roles

Desirable:

• MAPA training
• Award in Education and Training (AET)
• IOSH health and safety training
• Experience in supported living (not care homes)

What Makes a Great Candidate

We're looking for passionate, hands-on leaders who:

• Demonstrate a "can do" problem-solving attitude
• Can evidence supporting individuals to develop daily living skills
• Show commitment to empowering people rather than doing things for them
• Have achieved measurable outcomes with the people they've supported
• Understand the difference between task-based care and enabling independence
• Lead by example and inspire their teams

What We Offer

• £30,000 – £32,000
• Comprehensive induction and ongoing training
• Clear career development pathway
• Supportive leadership team
• Opportunity to make a real difference in people's lives
• Work in a values-driven organization committed to quality