Support Team Leader

Support Team Leader

Full-Time 36000 - 60000 £ / year (est.) No home office possible
J

At a Glance

  • Tasks: Lead and mentor support teams to deliver person-centred care in community settings.
  • Company: Values-driven organisation dedicated to quality healthcare and support.
  • Benefits: Comprehensive training, supportive leadership, and the chance to make a real difference.
  • Why this job: Empower individuals to achieve independence and improve their quality of life.
  • Qualifications: Experience in social care, team leadership, and a Level 5 Diploma in Leadership & Management.
  • Other info: Flexible shifts with opportunities for personal and professional growth.

The predicted salary is between 36000 - 60000 £ per year.

Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centred support that promotes independence and wellbeing.

You’ll be responsible for:

  • Leading and developing support teams to consistently deliver person-led care
  • Working shifts alongside your team, including on-call duties
  • Ensuring all support plans are implemented and individuals achieve their goals
  • Managing budgets, resources, and quality standards
  • Building relationships with individuals, families, and community partners
  • Maintaining CQC compliance and safeguarding standards
  • Coaching team members to develop their skills and confidence
  • Creating welcoming, homely environments that promote independence

About You:

  • Level 5 Diploma in Leadership & Management (or working towards) – Level 3/4 considered with extensive experience
  • Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
  • Previous team leadership or management experience in social care
  • Strong understanding of person-led approaches and promoting independence
  • Knowledge of CQC standards, Mental Capacity Act, and safeguarding
  • Excellent communication and relationship-building skills
  • Flexibility for shift work, evenings, weekends, and on-call duties
  • Full UK driving licence with business use insurance
  • Track record of commitment and longevity in previous roles
  • MAPA training
  • Award in Education and Training (AET)
  • IOSH health and safety training
  • Experience in supported living (not care homes)

What Makes a Great Candidate:

  • Demonstrate a "can do" problem-solving attitude
  • Can evidence supporting individuals to develop daily living skills
  • Show commitment to empowering people rather than doing things for them
  • Have achieved measurable outcomes with the people they’ve supported
  • Understand the difference between task-based care and enabling independence
  • Lead by example and inspire their teams

What We Offer:

  • Comprehensive induction and ongoing training
  • Supportive leadership team
  • Opportunity to make a real difference in people’s lives
  • Work in a values-driven organization committed to quality

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Health Care Provider

Industries: Health and Human Services, Hospitals and Health Care, and Nursing Homes and Residential Care Facilities

Support Team Leader employer: Jayco Recruitment

Join a values-driven organisation in the North East that prioritises quality care and empowers its employees to make a real difference in people's lives. As a Support Team Leader, you will benefit from comprehensive induction and ongoing training, alongside a supportive leadership team that fosters personal and professional growth. With a focus on person-centred support and a commitment to promoting independence, this role offers a rewarding opportunity to lead and inspire frontline teams in community-based settings.
J

Contact Detail:

Jayco Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Team Leader

✨Tip Number 1

Network like a pro! Reach out to your connections in the healthcare sector, especially those who know about support team roles. A friendly chat can lead to insider info on job openings that aren't even advertised yet.

✨Tip Number 2

Prepare for interviews by practising common questions related to leadership and person-centred care. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your hands-on experience! When you get the chance to meet potential employers, share specific examples of how you've empowered individuals and led teams. Real-life stories resonate more than just qualifications.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference in the lives of others.

We think you need these skills to ace Support Team Leader

Leadership Skills
Mentoring
Person-Centred Care
Budget Management
CQC Compliance
Relationship Building
Communication Skills
Flexibility for Shift Work
Knowledge of Mental Capacity Act
Safeguarding Standards
Problem-Solving Attitude
Experience in Supported Living
MAPA Training
Award in Education and Training (AET)
IOSH Health and Safety Training

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting individuals shine through. We want to see how you can make a difference in people's lives, so share your experiences and what motivates you to lead.

Tailor Your Application: Make sure to tailor your application to the role of Support Team Leader. Highlight your relevant experience in social care, team leadership, and person-centred approaches. We love seeing how your background aligns with our values!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Jayco Recruitment

✨Know Your Stuff

Make sure you’re familiar with the key responsibilities of a Support Team Leader. Brush up on person-centred care, CQC standards, and the Mental Capacity Act. This will show that you’re not just interested in the role but also understand what it entails.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you’ve successfully led a team or mentored individuals. Highlight how you’ve empowered others to develop their skills and achieve their goals. This is crucial for demonstrating your hands-on leadership style.

✨Be Ready to Discuss Challenges

Think about challenges you’ve faced in previous roles, especially in social care settings. Be prepared to discuss how you approached these situations, what solutions you implemented, and the outcomes. This will showcase your problem-solving attitude.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, the support provided for ongoing training, or how success is measured in the role. It shows your genuine interest in the position and the organisation.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

J
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>