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For Companies At a Glance
- Tasks: Lead and mentor support teams to deliver person-centred care in community settings.
- Company: Values-driven organisation focused on quality and making a difference.
- Benefits: Competitive salary, comprehensive training, and clear career development pathways.
- Why this job: Empower individuals to achieve independence and improve their wellbeing.
- Qualifications: Level 5 Diploma in Leadership & Management or extensive experience in social care.
- Other info: Hands-on leadership role with opportunities for personal and professional growth.
The predicted salary is between 28000 - 30000 £ per year.
Our client is seeking experienced Support Team Leaders to lead frontline teams across community-based supported living services. This is a hands-on leadership role where you'll manage, mentor, and work alongside your team to deliver high-quality person-centered support that promotes independence and wellbeing.
You’ll be responsible for:
- Leading and developing support teams to consistently deliver person-led care
- Working shifts alongside your team, including on-call duties
- Ensuring all support plans are implemented and individuals achieve their goals
- Managing budgets, resources, and quality standards
- Building relationships with individuals, families, and community partners
- Maintaining CQC compliance and safeguarding standards
- Coaching team members to develop their skills and confidence
- Creating welcoming, homely environments that promote independence
About You
Essential:
- Level 5 Diploma in Leadership & Management (or working towards) - Level 3/4 considered with extensive experience
- Proven experience supporting people with learning disabilities and/or mental health conditions in community settings
- Previous team leadership or management experience in social care
- Strong understanding of person-led approaches and promoting independence
- Knowledge of CQC standards, Mental Capacity Act, and safeguarding
- Excellent communication and relationship-building skills
- Flexibility for shift work, evenings, weekends, and on-call duties
- Full UK driving license with business use insurance
- Track record of commitment and longevity in previous roles
Desirable:
- MAPA training
- Award in Education and Training (AET)
- IOSH health and safety training
- Experience in supported living (not care homes)
What Makes a Great Candidate
We’re looking for passionate, hands-on leaders who:
- Demonstrate a can do problem-solving attitude
- Can evidence supporting individuals to develop daily living skills
- Show commitment to empowering people rather than doing things for them
- Have achieved measurable outcomes with the people they’ve supported
- Understand the difference between task-based care and enabling independence
- Lead by example and inspire their teams
What We Offer
£28,000 - £30,000
Comprehensive induction and ongoing training
Clear career development pathway
Supportive leadership team
Opportunity to make a real difference in people’s lives
Work in a values-driven organization committed to quality
Support Team Leader (Middlesbrough) employer: Jayco Recruitment
Contact Detail:
Jayco Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Team Leader (Middlesbrough)
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see how they interact with their community. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or supported someone to achieve their goals. We want to hear about your hands-on experience, so be ready to share those moments that highlight your skills.
✨Tip Number 3
Don’t just sit back during the interview—engage with your interviewers! Ask them about their experiences and challenges in the role. This shows that you’re not only interested in the job but also in building relationships, which is key in this field.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Support Team Leader (Middlesbrough)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for supporting individuals shine through. We want to see how you can inspire and empower others, so share your experiences that highlight your commitment to person-led care.
Tailor Your CV: Make sure your CV is tailored to the role of Support Team Leader. Highlight your leadership experience and any relevant qualifications, like your Level 5 Diploma in Leadership & Management. We love seeing how your background aligns with what we’re looking for!
Be Specific: Use specific examples in your application to demonstrate your skills and achievements. Whether it’s about managing budgets or coaching team members, concrete examples will help us understand how you’ve made a difference in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our values-driven organisation.
How to prepare for a job interview at Jayco Recruitment
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Support Team Leader. Brush up on person-led care approaches, CQC standards, and safeguarding practices. Being able to discuss these topics confidently will show that you’re serious about the role.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Think about specific situations where you’ve mentored team members or improved their skills. This will help demonstrate your hands-on leadership style and commitment to empowering others.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing a crisis or supporting someone with learning disabilities. Practise your responses to these scenarios so you can showcase your problem-solving attitude and ability to promote independence.
✨Connect on a Personal Level
Remember, this role is all about building relationships. Be prepared to discuss how you’ve fostered connections with individuals, families, and community partners in previous roles. Showing your interpersonal skills will highlight your fit for a values-driven organisation.
