At a Glance
- Tasks: Lead a dedicated care team and ensure high-quality, compliant service delivery.
- Company: Growing specialist home care provider in Gateshead with a focus on quality care.
- Benefits: Up to £40,000 salary, performance bonus, 28 days leave, and employee discounts.
- Other info: Opportunities for ongoing training, development, and career progression.
- Why this job: Make a real impact on care quality and business performance in a supportive environment.
- Qualifications: Experience as a CQC Registered Manager or senior role in community care required.
The predicted salary is between 40000 - 40000 £ per year.
Working Hours
Monday-Friday, 9:00am-5:00pm
Salary
£40,000 + Performance Bonus DOE
Job Type
Permanent, Full-time
Job Description
Are you an ambitious, quality-driven care leader looking to take the next step in your career?
We are recruiting for an experienced CQC Registered Manager to join a growing specialist home care provider in Gateshead.
This is an exciting opportunity for an experienced care professional who is passionate about delivering outstanding, person-centred care while also having the commercial awareness and leadership skills required to grow and develop a successful branch.
The successful candidate will take overall responsibility for the operational management of the branch, ensuring the service remains fully compliant with CQC and legislative requirements while delivering high-quality care to private clients and other stakeholders.
The Role
As CQC Registered Manager, you will be responsible for leading the day-to-day operation of the branch, managing a dedicated care team and ensuring the service continues to meet the highest standards of quality, compliance and customer service.
You will play a key role in supporting sustainable business growth, developing relationships with clients and professionals, increasing workforce capacity and ensuring the branch consistently achieves its operational and commercial targets.
Key Responsibilities
- Maintain CQC Registered Manager status and ensure ongoing regulatory compliance.
- Take overall responsibility for the day-to-day management and performance of the branch.
- Ensure compliance with CQC, ISO and all relevant legislative requirements.
- Maintain accurate, up-to-date care records, risk assessments, medication records and other documentation.
- Lead, manage and develop a team of care professionals and office-based staff.
- Identify training and development requirements and support staff progression.
- Work closely with recruitment teams to ensure sufficient staffing capacity to meet client demand.
- Ensure effective placement and rostering of staff to meet client requirements.
- Monitor weekly and monthly branch performance against agreed KPIs and targets.
- Drive sustainable revenue growth and identify opportunities to develop the branch.
- Build and maintain strong relationships with existing clients, families and professional stakeholders.
- Attend meetings and present professionally to prospective clients and referral partners.
- Manage key client accounts and develop long-term professional relationships.
- Handle complaints and feedback effectively, using these to drive continuous improvement.
- Ensure accurate processing and oversight of weekly timesheets and rostering.
- Provide regular performance and operational reports to senior management.
- Support the team with operational duties when required.
- Participate in on-call arrangements as required.
- Promote a strong culture of quality, compliance, customer service and continuous improvement.
About You
We are looking for an experienced care leader who is confident managing a regulated care service and understands the balance between quality, compliance, people management and commercial performance.
You will ideally have
- Previous experience as a CQC Registered Manager or in a senior management role within domiciliary or community care.
- Strong knowledge of CQC regulations, safeguarding and care legislation.
- Experience managing and developing care teams.
- Excellent leadership and people-management skills.
- Strong organisational and administrative abilities.
- Excellent attention to detail.
- Experience monitoring KPIs, budgets and operational performance.
- A commercial mindset with the ability to identify and develop new business opportunities.
- Experience building relationships with clients, families, Case Managers, Local Authorities and other professional stakeholders.
- Excellent communication and presentation skills.
- A proactive, self-motivated approach.
- A genuine passion for delivering high-quality, person-centred care.
- A commitment to equality, diversity and inclusive working practices.
- What's on Offer
- up to £40,000 basic salary + performance bonus DOE
- 40 hours per week, Monday-Friday, 9:00am-5:00pm
- 28 days annual leave including bank holidays, increasing with length of service
- Additional paid day off for your birthday
- Family-friendly policies
- Reward and recognition programmes
- Annual leave purchase scheme
- Cycle to Work scheme
- Blue Light Card and additional employee discounts
- Employee Assistance Programme and wellbeing support
- Ongoing training, development and career progression
- Supportive and collaborative working environment
The Opportunity
This is a fantastic opportunity for an experienced Registered Manager who wants to take ownership of a growing branch and make a genuine impact on both care quality and business performance.
If you are a confident care leader with strong CQC knowledge, excellent people-management skills and a passion for delivering outstanding service, we would be keen to hear from you.
All appointments will be subject to appropriate safer recruitment checks, including enhanced DBS, right to work, references and employment history checks.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager in Gateshead
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at JAYCO Recruitment for the Registered Manager role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Registered Manager in Gateshead
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with JAYCO Recruitment, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at JAYCO Recruitment, and how you can make a difference!
How to prepare for a job interview at JAYCO Recruitment
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at JAYCO Recruitment.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like JAYCO Recruitment appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how JAYCO Recruitment supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
