Parts Advisor in Rochester

Parts Advisor – Strood, Kent Salary: From £30,000 per year, negotiable depending on experience Job type: Full-time, permanent Location: Strood – in person Jayar Components is a well-established automotive parts distributor supplying quality components to customers across the south of England. We are looking for an experienced Parts Advisor to join our busy Poole branch. This is a skilled position requiring strong automotive aftermarket knowledge and the ability to identify and supply the correct vehicle parts efficiently. As a Parts Advisor, you will work closely with customers, colleagues and suppliers in a busy, fast-paced branch environment. You will play an important part in delivering excellent customer service, supporting branch sales and maintaining strong customer relationships. Key responsibilities * Responding to customer enquiries in person and over the telephone. * Accurately identifying automotive parts, components and accessories. * Providing customers with product information, prices and availability. * Processing customer orders accurately and efficiently. * Liaising with suppliers and other branches to source parts. * Developing positive relationships with new and existing customers. * Supporting the branch in achieving its sales and service targets. * Using the company’s computer systems to process enquiries and orders. * Working with colleagues to ensure customers receive a prompt and reliable service. Requirements * Previous experience working within the automotive aftermarket or motor-trade parts industry is essential. * Good all-round knowledge of vehicles, automotive parts and suppliers. * Strong communication skills and an excellent telephone manner. * A helpful, professional and customer-focused approach. * Good computer skills and the ability to learn new systems. * The ability to work accurately under pressure in a fast-paced environment. * A willingness to develop product knowledge and contribute towards sales targets. * A valid driving licence. What we offer * A permanent, full-time position within an established automotive parts business. * A starting salary of £30,000, negotiable depending on experience. * The opportunity to use and develop your specialist automotive knowledge. * A busy and varied role within an experienced branch team. * Training on the company’s systems and working practices. Please note Previous automotive aftermarket experience is essential for this Parts Advisor vacancy. Management and counter-sales positions within Jayar Components are specialist roles, and applications from candidates without relevant automotive parts experience will not be considered. Experience: * Automotive aftermarket: At least one year required. Education: * GCSEs or equivalent preferred