At a Glance
- Tasks: Provide first-level IT support and troubleshoot hardware and OS issues.
- Company: Join JATO Dynamics, a global leader in technology solutions.
- Benefits: Gain valuable experience in a supportive team environment.
- Other info: Office-based role with a dynamic team and opportunities for growth.
- Why this job: Be the go-to tech guru and help colleagues worldwide solve their IT challenges.
- Qualifications: Strong communication skills and a proactive attitude towards problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
JATO Dynamics in Uxbridge is seeking a proactive Service Desk Analyst (End User Computing Analyst) to join our global Technology Team.
The role is office-based with a 4–5 day on-site pattern and 08:00–18:00 shifts, providing first level IT support to colleagues globally.
You will monitor tickets via Jira, troubleshoot hardware and OS issues, and document resolutions while collaborating with external suppliers.
Strong communication across regions is essential.
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We think you need these skills to ace Onsite End User Computing Analyst | IT Service Desk in Uxbridge
First Level IT Support
Jira
Troubleshooting Hardware Issues
Troubleshooting Operating System Issues
Documentation Skills
Collaboration with External Suppliers
Strong Communication Skills
