People Support Administrator (Elderly Care)

Salary: £27,000 - £28,000 plus 10% SMART objectives based bonus paid quarterly

Hours: Full-time

Location: Jasmine Support Hub in Sleaford, Lincolnshire

Employer: Jasmine Healthcare Limited

About Jasmine

Do you want to work for a Mission & Values led organisation? Are you looking for a place of work which offers you real purpose and the opportunity to make a difference? Are you passionate about finding an employer where great work is both recognised and rewarded?

A little about the People Support Role

This role is fundamental to achieving Jasmine's mission and objectives by ensuring the management of key processes across onboarding, payroll administration, recruitment coordination, employee relations, and HR processes. You will help ensure compliance, maintain accurate records, and provide excellent support to both new and existing team members.

Benefits and Company Offer

• Salary - We pay top quartile market salaries
• Pay Rises - Annual Performance related pay increases of up to 8% in addition to any cost of living increase
• Bonus - 10% of salary based on SMART objectives paid quarterly
• Holiday - 28 Days including Bank Holidays
• Pension - We encourage everyone to sign-up for our NEST Pension Scheme, which we contribute 3% of salary to
• Bonusly Points - These are exchangeable for various vouchers or cash (with all tax paid by Jasmine) via PayPal, and are earned by obtaining recognition from your colleagues, good mandatory training, good attendance, and various other ways you contribute positively to the team and our residents' lives
• Training - All relevant qualifications are fully funded to help you progress, and we will reward you with a financial bonus of up to £500
• Refer a friend incentive - Up to £1,000 for referring a suitable team member
• Employee Assistance Programme - Access to free counselling and valuable well-being advice 24/7
• DBS check - We pay for this

Competencies for the People Support Role

• Excellent interpersonal and communication skills with colleagues, managers, candidates, and external stakeholders.
• Strong planning, prioritisation, and organisational skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Goal-oriented with a focus on achieving objectives and delivering results.
• Flexible and adaptable approach to changing priorities.
• Persistent, patient, and resilient when managing competing demands.
• Self-motivated with a proactive approach to work.
• Strong attention to detail and commitment to accuracy.
• Positive, professional, and customer-focused mindset.
• Ability to handle confidential information with discretion and professionalism.

Day to Day Responsibilities for the People Support Role

• Manage onboarding processes from offer through to start date.
• Ensure all employee files and compliance documentation are complete and up to date.
• Maintain onboarding dashboards and reporting systems.
• Conduct and verify Right to Work checks and related documentation.
• Add new employees to workforce management systems.
• Prepare and submit payroll information accurately and on time.
• Support rota authorisation and workforce planning activities.
• Assist with recruitment and engagement activities.
• Support employee relations cases through administration, correspondence, and meeting coordination.
• Monitor holiday, sickness, and absence records.
• Support HR initiatives, training programmes, and employee engagement activities.
• Maintain accurate records relating to international team members.

Essential Requirements for the People Support Role

• Minimum 2 years' administration experience, ideally within HR, recruitment, training, or a people-focused environment
• Experience working in a high-volume, fast-paced environment.
• Strong Microsoft Office skills, including Outlook, Word, and basic Excel.
• Excellent written and verbal communication skills.

Preferred Requirements for the Onboarding Support Role

• A CIPD Level 3 qualification (or working towards) is advantageous but not essential.

About Jasmine Healthcare

By prioritising our people, our mission is to provide the highest standards of care to as many elderly residents as possible.

Over half our team have a relevant Diploma qualification with others who are currently studying for one. We have a 4.8 star rating (out of 5.0) on Indeed as a top employer. We have Good and Outstanding Care Quality Commission (CQC) inspection reports. We have a 9.7 rating (out of 10.0) on www.carehome.co.uk.

Find out more about us and keep up to date on Facebook, LinkedIn and Glassdoor! We are constantly being guided by our mission and place a significant amount of emphasis on everyone in our team exemplifying our values, which can be found on our website at www.jasminehealthcare.co.uk. Our values play an important role in our recruitment process. Apply today and receive a response within one working day.