Senior IT Infrastructure Officer
Our Client a bank, in Central London are looking for an experienced IT Infrastructure professional who is ideally looking for their next challenge in a dynamic and regulated financial services environment.
We are seeking a highly skilled Senior IT Infrastructure Officer to lead the management, security, and continuous improvement of our enterprise IT infrastructure.
The Senior IT Infrastructure Officer will be playing a key role in ensuring the availability, resilience, and performance of critical systems while supporting technologies across servers, networks, cloud services, cybersecurity, and business-critical financial applications.
The candidate must have strong technical expertise in Windows/Linux, VMware, Microsoft 365, networking, cybersecurity, and infrastructure management who also enjoys solving complex challenges and driving operational excellence.
Must have 7 years' experience in enterprise infrastructure, ideally within banking or financial services, and be passionate about delivering secure, reliable IT services.
The role will be Monday to Friday, 9:30am to 5:30pm and reporting into the Head of IT & Data. Due to the nature of the role, the individual is expected to work in our offices, 5 days per week, during their probationary period.
Infrastructure & Systems Management
- Administer, maintain, and optimize Windows and Linux server environments.
- Manage VMware virtualized infrastructure (vSphere 8 and above).
- Oversee enterprise backup and disaster recovery solutions using Veeam Backup & Replication.
- Manage Veeam ONE monitoring and Veeam Recovery Orchestrator (VRO) environments.
- Administer endpoint security and encryption solutions, including Symantec Endpoint Protection (SEP) and Symantec Endpoint Encryption (SEE).
- Support endpoint DLP, SIEM, and security monitoring tools (e.g., Splunk, Tenable).
- Manage patching processes using ManageEngine Patch Manager Plus.
- Support Microsoft 365 services and related cloud technologies.
- In depth understanding of Cyber security
- Monitor system performance, capacity, availability, and infrastructure health.
- Ensure compliance with IT governance, security policies, and operational standards.
End-User Computing & Branch Support
- Provide advanced desktop, laptop, printer, Mobile device (iOS) and branch office IT support.
- Deliver AV support for meeting rooms, conferencing, presentations, and collaboration systems.
- Manage OS deployment, imaging, image creation, maintenance, and software packaging.
- Administer Active Directory (AD), Group Policy Objects (GPOs) and user provisioning and NTFS permissions.
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
- Resolve technical incidents and service requests in line with agreed SLAs.
3. Enterprise Applications & Financial Systems Support
- Support and administer business-critical applications, including Bloomberg FXT and Refinitiv Eikon, Murex Treasury System, SWIFT Alliance Access (SAA), 1AML, SIBS, GFMS, COP.
- Support enterprise file synchronization and replication solutions (e.g., Syncovery, other SFTP).
4. Networking
- Configure and support Cisco switches and routers.
- Administer FortiGate firewall environments.
- Strong network fundamentals: DNS, DHCP, TCP/IP, LAN/WAN, Routing and connectivity troubleshooting.
- Monitor network performance, availability, and security posture.
Security & Endpoint Management
- Support vulnerability management using tools such as Tenable.
- Manage security monitoring and log analysis tools (e.g., Splunk).
- Perform SSL/TLS certificate lifecycle management using OpenSSL.
- Create and manage CSRs, certificate chains, and private keys.
- Ensure adherence to cybersecurity policies, standards, and regulatory requirements.
- Support physical access control systems (e.g., Paxton).
Operating Systems
- Windows 11
- Windows Server 2019/2022 (or equivalent enterprise environments)
- Red Hat Linux
Infrastructure & Virtualization
- VMware vSphere / vCenter (v8.0.3 and above)
- Veeam Backup & Replication
- Veeam ONE, VRO
- Microsoft Office 365
- ManageEngine Patch Manager Plus
- SAAS solutions
- SQL Server
Hardware & Storage
- Dell PowerEdge Servers
- Dell PowerVault SAN Storage
Education
- Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)
The role is based in Central London and initially will be in the office 5 days per week.
This is a 12 month FTC position.
The salary for the role will be circa £70K - £75K.
