At a Glance
- Tasks: Support and enhance Salesforce projects while tackling complex customer queries.
- Company: Leading client in the tech industry offering remote work opportunities.
- Benefits: Competitive pay based on experience and flexible working arrangements.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: 5-8 years in Salesforce with relevant certifications and strong problem-solving skills.
- Other info: Remote role based in the UK with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Salesforce Support Consultant
Our client is looking to recruit a Salesforce SFDC Support Consultant with at least 5 to 8 years of experience in executing SFDC Support/Enhancement projects. This role is based in the UK and can be remote.
Responsibilities
- Execute SFDC Support and Enhancement projects for clients.
- Support customers and handle complex support queries.
Qualifications
- 5–8 years of experience in Salesforce SFDC environments.
- Thorough knowledge of Salesforce Sales Cloud functionalities.
- Salesforce SFDC Certification.
- Experience with Salesforce SFDC Lightning is useful.
- Good experience in release management and ITIL processes.
- Ability to work with customers and manage complex issues.
- Role entails remote work from the UK location.
Additional
The rate will depend upon experience. Please send your CV in Word format along with your daily rate and availability.
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Salesforce Support Consultant employer: Jas Gujral
Contact Detail:
Jas Gujral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Support Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the Salesforce community. Join relevant groups on LinkedIn or attend virtual meetups. You never know who might have a lead on a great opportunity!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past SFDC projects and enhancements. This can really set you apart from other candidates and give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for those tricky interviews! Brush up on common Salesforce scenarios and be ready to discuss how you've tackled complex support queries in the past. Confidence is key, so practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Salesforce Support Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce SFDC and any relevant projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Show Off Your Certifications: If you’ve got a Salesforce SFDC Certification, flaunt it! This is a key requirement for us, and it’ll definitely make your application stand out. Include it prominently in your CV.
Be Clear About Your Availability: When you send us your application, let us know your availability and daily rate right off the bat. This helps us understand if we can move forward quickly without any back-and-forth.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company while you’re at it!
How to prepare for a job interview at Jas Gujral
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Sales Cloud functionalities and SFDC Lightning. Be ready to discuss specific projects you've worked on and how you tackled complex support queries. This shows you're not just familiar with the platform, but that you can apply your knowledge effectively.
✨Showcase Your Experience
With 5-8 years of experience required, it's crucial to highlight your relevant background. Prepare examples of past SFDC Support/Enhancement projects you've executed. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Understand ITIL Processes
Since experience in release management and ITIL processes is important, be prepared to discuss how you've applied these methodologies in your previous roles. Share specific instances where you improved processes or resolved issues using ITIL principles.
✨Engage with the Interviewer
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's approach to customer support and how they handle complex issues. This not only shows your interest but also helps you gauge if the company is the right fit for you.