Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with banking transactions and provide excellent service at the counter.
- Company: Join a prestigious bank located in Knightsbridge, London.
- Benefits: Competitive salary of £23K - £30K plus additional benefits.
- Why this job: Gain valuable experience in retail banking while helping customers every day.
- Qualifications: Strong communication skills and a team player attitude are essential.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 23000 - 30000 £ per year.
Our Client is a Bank with a branch in Knightsbridge, London. They are looking to recruit a Retail Banking Assistant for customer facing duties as follows:
- Teller Duties
- To assist with counter service duties and input Teller Transactions in the core banking system.
- To attend to encashment of cheques, deposits of cash and pay-in cheques.
- Answering customers’ queries over the counter and via telephone.
- To start up the Cash till every morning by 9.45 am.
- Responsible for balancing of cash at 3.00 pm daily.
- Processing Head Office, Singapore, Thailand, Labuan and Niaga Inward and Outward FTs in the core banking system for interfacing on Swift Alliance.
- Inputting Outward Fund Transfer for all customers in the core banking system for interfacing on Swift Alliance.
- Processing incoming MT103, MT202 and MT910 from the correspondent banks into the core banking system for further credit to customers’ accounts either held with London branch, Head Office or other Branches.
- To process clearing cheques, third party cheques, bank giro credits, direct debits, stop payment cheques into the core banking system.
- To process unpaid cheques, unpaid direct debits and bank giro credits into the core banking system.
- Create MT199 or MT299 messages.
- Modify Swift Alliance MT103 messages.
- Responsible for dispatching customer’s daily, weekly and monthly statements in encrypted format.
- Responsible for converting Excel file to Notepad format.
- To upload notepad file to PT-X.
- Responsible for EOD reconciliation of payments and filing.
- To file miscellaneous entries passed in respective folders.
- Ensure that third party cheques are deposited at Lloyds Bank.
- Daily tally count for the inward MT103 messages and outward MT103 customer payments.
- Setting up Standing Order for customers.
- Investigating outstanding items on the Reconciliation Statements.
- Inputting Agent charges.
- Inputting return of funds and email customer to notify of the return.
- To take on Maker function of 1AML SWIFT and manual screenings as and when required.
- To do customer callbacks for instructions received via post/e-mail.
- Attending customer enquiries sent via e-mail.
- To perform relief, other duties and general work as and when required by Supervising Officer or Management.
Technical/Functional skills
- Ability to adopt and manage financial applications or any third party applications that are applicable to the Branch operations (SWIFT ALLIANCE, PT-X, BACSTEL iP).
- Vendor management.
- MS Office.
Personal skills
- Strong interpersonal skills.
- Great team player.
- Excellent problem solving skills.
- Able to work under pressure.
- Strong verbal and written communication skills (in English).
The salary for this position is in the range £23K - £30K + Benefits. The Client is based in Knightsbridge, London. Do send your CV to us in Word format along with your salary and notice period.
Retail Banking Assistant employer: Jas Gujral
Contact Detail:
Jas Gujral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Banking Assistant
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you walk in for that interview, show them you’re not just another candidate – you’re someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s time to shine.
✨Tip Number 3
Dress to impress! Make sure your outfit is professional and fits the vibe of the bank. First impressions matter, and looking sharp can give you that extra boost of confidence.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and keeps you fresh in their minds as they make their decision. And don’t forget, you can always apply through our website for more opportunities!
We think you need these skills to ace Retail Banking Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Retail Banking Assistant role. Use keywords from the job description to show we’re on the same page!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Keep it concise, but make sure to express why you’re excited about this role and how you can contribute to our team at the bank.
Show Off Your Skills: Don’t forget to mention your technical skills, especially with financial applications like SWIFT ALLIANCE or MS Office. We want to see how you can hit the ground running!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Jas Gujral
✨Know Your Banking Basics
Brush up on your knowledge of retail banking operations, especially the core functions mentioned in the job description. Understanding teller duties, cheque processing, and SWIFT transactions will show that you're serious about the role.
✨Practice Customer Interactions
Since this role is customer-facing, practice how you would handle common customer queries. Role-playing with a friend can help you feel more confident and articulate during the interview.
✨Showcase Your Tech Skills
Familiarise yourself with financial applications like SWIFT Alliance and MS Office. Be ready to discuss any experience you have with these tools, as they are crucial for the position.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team. Share examples from past experiences where you collaborated effectively, as teamwork is essential in a banking environment.
