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- Tasks: Support and maintain IT infrastructure, troubleshoot issues, and assist staff with tech problems.
- Company: Join a leading bank in Central London, known for its innovation and commitment to excellence.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your tech skills, and make a real impact in banking.
- Qualifications: 5 years of IT experience, knowledge of Windows, Office365, and banking applications required.
- Other info: This is a 12-month fixed-term contract with a salary around £35K.
The predicted salary is between 28000 - 42000 £ per year.
IT Infrastructure Support Analyst
Our Client a bank based in Central London is looking to recruit a young super talented individual as an IT Infrastructure Support Analyst.
You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena.
Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications.
You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff.
To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place.
Business Performance duties
? Familiarity with core banking systems or financial applications
? Provide first/Second level support for hardware, software, and network-related issues.
? Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.
? Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) ??????\\\” Image creation, management and deployments.
? Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems
? Networking Fundamentals ??????\\\” DNS, DHCP, TCP/IP, and LAN/WAN.
? Understanding of cybersecurity measures.
? Perform routine system backups and assist with disaster recovery operations.
? Monitor system performance and report abnormalities to senior IT staff
? Assist with software updates, patches, and antivirus management.
? Exposure to following Fortinet solutions ??????\\\” fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA
? Document IT procedures and maintain technical documentation relating to role.
Technical/Functional skills
– Proficient in common operating systems (Linux ??????\\\” Redhat & Ubuntu, Windows OS ??????\\\”Win10 &11)
– Software proficiency ??????\\\” 0365, Sharepoint and Teams ??????\\\” Banking Applications
– Networking (IT)
– Proficient in programming languages & Automation (good to have)
– Project management
– Data analysis
– Excellent troubleshooting and problem-solving skills.
– AV Support
– Understanding of cybersecurity fundamentals
The Client is based in Central London.
This is a 12 month FTC position which is hybrid with at least 3 days a week in the office.
The salary for this position will be circa £35K.
Do send your CV to us in Word format along with your salary and availability.
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IT Infrastructure Support Analyst employer: Jas Gujral
Contact Detail:
Jas Gujral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Support Analyst
✨Tip Number 1
Familiarise yourself with the specific IT infrastructure tools and applications mentioned in the job description, such as Windows, Office365, and core banking systems. Having hands-on experience or even a solid understanding of these technologies will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the banking and financial sectors, especially those who work in IT support roles. Attend industry meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for technical interviews by practising troubleshooting scenarios related to the technologies listed in the job description. Being able to demonstrate your problem-solving skills in real-time can significantly boost your chances of impressing the interviewers.
✨Tip Number 4
Showcase your knowledge of cybersecurity measures and networking fundamentals during discussions. Given the importance of security in banking, highlighting your understanding of these areas can set you apart from other candidates.
We think you need these skills to ace IT Infrastructure Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT infrastructure, especially within the banking or financial sector. Emphasise your troubleshooting skills with Windows, Office365, and any banking applications you've worked with.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT support and your understanding of the specific requirements of the role. Mention your hands-on experience and how it aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, clearly list your technical skills such as familiarity with core banking systems, networking fundamentals, and cybersecurity measures. This will help demonstrate your fit for the role.
Follow Application Instructions: Ensure you send your CV in Word format as specified in the job posting. Include your salary expectations and availability to show that you can follow instructions and are serious about the position.
How to prepare for a job interview at Jas Gujral
✨Showcase Your Technical Skills
Be prepared to discuss your hands-on experience with Windows, Office365, and any banking applications you've worked with. Highlight specific troubleshooting scenarios you've encountered and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your problem-solving skills. Prepare examples of past incidents where you successfully diagnosed and fixed IT issues, particularly in a banking or financial context.
✨Familiarise Yourself with Networking Fundamentals
Brush up on your knowledge of DNS, DHCP, TCP/IP, and LAN/WAN. Be ready to explain how these concepts apply to the role and how you've used them in previous positions.
✨Understand Cybersecurity Measures
Since cybersecurity is crucial in banking, be prepared to discuss your understanding of security protocols and measures. Share any relevant experiences you have with tools like Fortinet solutions or antivirus management.
