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- Tasks: Support a user base of 50, resolving technical issues with workstations and laptops.
- Company: Join an international hotel brand launching its first hotel in London.
- Benefits: Competitive salary of £25K - £30K and opportunities for career growth.
- Why this job: Be part of a dynamic team in a vibrant city, making a real impact.
- Qualifications: 3 to 5 years of experience in 1st and 2nd line network support required.
- Other info: Work independently while reporting to senior management daily.
The predicted salary is between 25000 - 30000 £ per year.
Our Client is an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to problems with work stations and laptops, installing and upgrading new software as and when required along with new hardware.
You must be able to work on your own and report daily to senior management. You will have at least 3 to 5 years of network support experience, both 1st and 2nd line support. Location is the City of London. Salary will be in the range of £25K - £30K.
Please do send your CV in Word format along with salary and availability details.
1st & 2nd Line Network Support Analyst employer: Jas Gujral
Contact Detail:
Jas Gujral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st & 2nd Line Network Support Analyst
✨Tip Number 1
Familiarise yourself with common network issues and solutions, especially those related to workstations and laptops. Being able to discuss specific examples of problems you've solved in the past will show your expertise during any interviews.
✨Tip Number 2
Brush up on your knowledge of software installation and upgrades, as well as hardware troubleshooting. Being able to demonstrate your hands-on experience with these tasks can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in reporting to senior management. Highlighting your ability to communicate technical issues clearly and effectively will be crucial for this role.
✨Tip Number 4
Network with professionals in the industry, especially those who work in similar roles. They may provide insights or even referrals that could help you land the job at our company.
We think you need these skills to ace 1st & 2nd Line Network Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3 to 5 years of network support experience, specifically mentioning both 1st and 2nd line support. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that outlines your relevant experience and explains why you are interested in this position with the hotel brand. Mention your ability to work independently and your experience in reporting to senior management.
Highlight Technical Skills: In your application, emphasise your technical skills related to troubleshooting workstations and laptops, as well as your experience with installing and upgrading software and hardware. This will show that you are well-equipped for the role.
Format Your Documents Correctly: Ensure that your CV is in Word format as requested. Pay attention to formatting, making it easy to read and professional. Include your salary expectations and availability clearly at the end of your CV or in your cover letter.
How to prepare for a job interview at Jas Gujral
✨Show Your Technical Skills
Be prepared to discuss your experience with both 1st and 2nd line support. Highlight specific technical issues you've resolved in the past, particularly those related to workstations and laptops, as this will demonstrate your capability to handle the role effectively.
✨Demonstrate Problem-Solving Abilities
During the interview, be ready to provide examples of how you've approached and solved technical problems. This could include detailing your thought process and the steps you took to resolve issues, which will showcase your analytical skills.
✨Emphasise Communication Skills
Since you'll be reporting to senior management, it's crucial to convey your ability to communicate technical information clearly. Practice explaining complex concepts in simple terms, as this will be key in ensuring effective communication within the team.
✨Research the Company
Familiarise yourself with the hotel brand and its values. Understanding their operations and culture can help you tailor your responses during the interview, showing that you're genuinely interested in the role and the company.
