At a Glance
- Tasks: Lead hands-on troubleshooting of complex network incidents and manage customer relationships.
- Company: Established UK communications and technology business with a focus on innovation.
- Benefits: Competitive salary, bonus, pension scheme, flexible working, and extensive training opportunities.
- Other info: Hybrid working model with excellent career growth potential.
- Why this job: Be the technical authority on critical networks and make a real impact in a dynamic environment.
- Qualifications: CCNP-level Cisco network engineering experience and strong troubleshooting skills.
The predicted salary is between 58000 - 65000 £ per year.
Our client, one of the UK's most established communications and technology businesses, is looking for a CCNP level Cisco network engineer to become the technical authority on a live, business-critical managed service running 24x7x365 for a high-profile UK enterprise customer. You'll lead the troubleshooting on the toughest incidents on complex data networks, lead the room when P1s hit, and own the customer relationship face-to-face, including the difficult conversations when things go wrong. This isn't a NOC ticket-queue job, and it isn't a step away from the tools into management. It's the blend in between: 3rd line depth, P1 leadership, and customer ownership. Cisco network engineering is the non-negotiable baseline; Aruba is a growing part of the estate and full training will be provided. If you're a hands-on CCNP engineer ready to be the authority on a service, this is worth a conversation.
KEY RESPONSIBILITIES
- Lead hands-on technical troubleshooting of complex incidents on live data networks, routing and switching.
- Own the technical health of the live service end to end, ensuring changes, incidents and improvements protect customer outcomes.
- Lead P1 and major incidents to resolution, coordinating multiple teams and challenging delays or unclear ownership.
- Assess complex in-life changes and represent the technical position confidently at change boards.
- Act as the main technical point of contact, building trusted face-to-face relationships with the customer, suppliers and internal teams.
- Actively manage the technical estate, identifying capacity limits, end-of-life risks and vulnerabilities.
- Challenge current designs and propose improvements that increase performance and resilience.
SKILLS AND EXPERIENCE REQUIRED
- Strong, current, hands-on Cisco network engineering: CCNP-level routing and switching (or demonstrable equivalent depth), with recent troubleshooting of complex incidents on live networks.
- Proven experience technically supporting a 24/7 live managed customer solution, working with third parties and suppliers.
- Comfortable leading P1 situations: calm, authoritative and decisive.
- Credible in front of senior customer stakeholders, navigating difficult conversations without losing the relationship.
- Strong working knowledge of ITIL practices.
- Ability to obtain and hold all required clearances (SC, NPPV, etc.).
DESIRABLE BUT NOT ESSENTIAL
- Aruba, or complementary technologies (Juniper, Fortinet, SD-WAN).
- Automation and observability: tooling, dashboards, alert tuning, runbooks.
- Commercial awareness of SLAs, OLAs and service obligations.
ABOUT THE COMPANY
One of the UK's most established communications and technology businesses, serving enterprise and public-sector customers with mission-critical networks and managed services. It invests heavily in research and development, career development and world-class training: the kind of environment that accelerates a technical career.
BENEFITS
- 10% on-target annual bonus.
- 10% company pension scheme.
- Company share saving schemes.
- 25 days annual leave plus bank holidays, increasing with service.
- World-class training and development opportunities.
- Wide range of flexible benefits.
- Hybrid working: 3 days on site, 2 days remote.
Network Engineer | Cisco | CCNP in Lisburn employer: Jarvis King Associates Ltd
As one of the UK's most established communications and technology businesses, we offer a dynamic work environment in Belfast that fosters innovation and technical excellence. Our commitment to employee growth is reflected in our world-class training opportunities, generous benefits including a 10% bonus and pension scheme, and a hybrid working model that promotes work-life balance. Join us to take on challenging roles that not only enhance your skills but also allow you to build meaningful relationships with high-profile clients.
Contact Details:
Jarvis King Associates Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer | Cisco | CCNP in Lisburn
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Jarvis King Associates Ltd and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Jarvis King Associates Ltd.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Network Engineer | Cisco | CCNP in Lisburn
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Jarvis King Associates Ltd.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Jarvis King Associates Ltd.
How to prepare for a job interview at Jarvis King Associates Ltd
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
