At a Glance
- Tasks: Manage customer enquiries and coordinate our hire fleet for smooth operations.
- Company: Join the family-owned Jarvie Plant, built on core values.
- Benefits: Enjoy competitive salary, extra holidays, and tailored learning opportunities.
- Other info: Be part of a progressive team with excellent career growth potential.
- Why this job: Make a real impact in a supportive, customer-focused environment.
- Qualifications: Experience in hire coordination or customer service preferred.
The predicted salary is between 30000 - 40000 € per year.
Join Our Growing Team at Jarvie Plant! Are you an organised, customer-focused professional with experience in hire coordination or service support? Jarvie Plant is looking for a Hire and Service Coordinator to manage customer enquiries, coordinate our hire fleet, and ensure equipment is delivered, maintained, and returned efficiently.
How This Role Supports The Delivery Of Hire Solutions
As a Hire and Service Coordinator, you will be the main point of contact for customers and internal teams regarding the hire and servicing of our equipment. You will take ownership of the hire lifecycle from initial enquiry, through delivery and maintenance, to collection, ensuring high standards and smooth operations.
Key Responsibilities
- Act as the primary point of contact for all hire and service enquiries.
- Manage the complete lifecycle of plant hire requests, from initial enquiry through to delivery and return.
- Handle off-hire notifications and coordinate the return process to ensure smooth and efficient offboarding.
- Liaise with service teams to schedule maintenance, respond to breakdowns, and minimise equipment downtime.
- Monitor equipment availability and maintain accurate records of hire status, services, and asset movements.
- Provide customers with timely updates, expert advice, and required documentation throughout the hire period.
- Ensure all records are accurate and up to date, including hire agreements, charges, and general administrative data.
- Maintain CRM and hire management systems (e.g., InspHire) with current customer and asset information.
- Generate and manage all relevant hire documentation, including quotes, contracts, delivery, and return notes.
- Ensure all activities comply with company procedures, health and safety standards, and industry regulations.
What Makes You a Good Fit For This Role
- Experience in a hire desk, coordination, or customer service role (preferred).
- Strong communication and organisational skills.
- A proactive, problem‑solving approach.
- Confident using digital systems such as CRM and hire management software.
- Ability to manage multiple priorities and work well under pressure.
- Solid IT skills, especially in Microsoft Teams, Word, and Excel.
- A proactive attitude and an eagerness to grow your understanding of fleet operations and hire service.
Why Join Jarvie Plant
As a family‑owned business, Jarvie Plant is built on core values: Safety Conscious, Collaborative, Dependable, Progressive, and Responsible. In this role, you’ll help put those values into action while delivering safe, efficient, and customer‑focused hire solutions.
Benefits
- Competitive salary
- Company sick pay
- Extra holidays with flexible buy/sell options
- Tailored learning opportunities via our Learning & Development programme
- Employee discount scheme and wide range of staff perks
- Private health insurance
- Life assurance and contributory company pension scheme
- Supportive wellbeing programmes including EAP and family‑friendly policies
- Cycle to Work Scheme
How To Apply
Ready to make a difference? Apply today via our Employment Hero recruitment portal. For any questions, contact recruitment@jarvieplant.co.uk.
Important Information Before You Apply
We’re unable to offer sponsorship; applicants must have the right to work in the UK. Offers are subject to satisfactory pre‑employment checks including references and, where relevant, DVLA, credit, or criminal checks.
Jarvie Plant – where people are, and always will be, our greatest asset! We’re an equal opportunity employer, welcoming applicants from all backgrounds and communities.
Hire and Service Coordinator in Newbridge employer: Jarvie Plant Ltd
At Jarvie Plant, we pride ourselves on being a family-owned business that values safety, collaboration, and employee growth. As a Hire and Service Coordinator, you will enjoy a supportive work culture with tailored learning opportunities, competitive benefits including private health insurance and a cycle to work scheme, and the chance to make a meaningful impact in delivering customer-focused hire solutions. Join us in a role where your contributions are recognised and valued, and where you can thrive in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hire and Service Coordinator in Newbridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jarvie Plant. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to hire coordination and customer service. Think about your past experiences and how they relate to the role. We can even help you with some mock interviews if you need it!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight specific examples where you've successfully managed multiple priorities or solved problems. This is key for the Hire and Service Coordinator role, so make sure to shine a light on your strengths.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Hire and Service Coordinator in Newbridge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in hire coordination or customer service. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Show Off Your Organisational Skills:As a Hire and Service Coordinator, being organised is key! Use your application to demonstrate how you manage multiple priorities and keep everything running smoothly. A few examples of your past experiences can really make you stand out.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply via our Employment Hero recruitment portal. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Jarvie Plant Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hire and Service Coordinator. Familiarise yourself with the hire lifecycle, from initial enquiries to equipment returns. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As this role requires strong organisational abilities, prepare examples of how you've successfully managed multiple priorities in previous jobs. Think about specific situations where you coordinated tasks or handled customer requests efficiently, and be ready to share these during the interview.
✨Communicate Clearly and Confidently
Since you'll be the main point of contact for customers, practice clear and confident communication. During the interview, focus on articulating your thoughts well and listen actively to the questions being asked. This will reflect your ability to handle customer interactions effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss instances where you've tackled challenges in a previous role. Highlight your proactive approach to problem-solving, especially in situations related to service support or hire coordination. This will show that you can think on your feet and contribute positively to the team.
