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For Companies At a Glance
- Tasks: Coordinate hire processes and support customers with friendly, professional service.
- Company: Join a family-owned business known for its core values and commitment to safety.
- Benefits: Competitive salary, extra holidays, tailored learning, and employee discounts.
- Why this job: Be part of a team that delivers reliable hire solutions and enhances customer satisfaction.
- Qualifications: Strong organisational skills and confident communication; experience in logistics is a plus.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Growing Team at Jarvie Plant! We are excited to offer the opportunity for a motivated Hire Controller to join our Plant Operations Team based at our Aberdeen Depot (AB12 3BQ). In this role, you’ll be at the heart of our operations, supporting customers, coordinating hires, and ensuring our equipment is where it needs to be, when it needs to be there. Your work directly contributes to Jarvie Plant’s reputation for reliable, high-quality hire solutions and excellent customer service.
How This Role Supports The Delivery Of Hire Solutions
Our Hire Controllers play a key role in delivering exceptional service and operational efficiency. Your work ensures our customers receive the equipment they need, safely, efficiently, and on time.
Key Responsibilities
- Acting as the first point of contact for hire enquiries, providing professional and friendly support to customers and internal teams.
- Coordinating the full hire process from quotation and booking to scheduling deliveries and processing off-hires.
- Supporting operational efficiency by maintaining accurate hire documentation and system records.
- Collaborating with workshop, transport, and depot teams to maximise fleet utilisation and minimise downtime.
- Managing logistics to ensure equipment movements are planned, communicated, and completed on time.
- Proactively identifying opportunities to improve processes and enhance customer satisfaction.
What Makes You a Good Fit For This Role
- Previous experience in hire operations, logistics, or a customer service environment (preferred but not essential).
- Strong organisational skills with the ability to prioritise and manage multiple enquiries efficiently.
- Confident communication skills, both verbal and written, to liaise effectively with customers, suppliers, and internal teams.
- Attention to detail to ensure accurate order processing, documentation, and asset tracking.
- A proactive, solution-focused approach with the ability to think on your feet.
- Comfortable using IT systems and CRM software (e.g. InspHire, HubSpot, Microsoft Office, Outlook).
- A collaborative team player who supports others to achieve shared goals.
- A positive attitude and a desire to grow your knowledge of fleet operations and the hire industry.
Why Work For Jarvie Plant
As a family owned business, Jarvie Plant is built on core values: Safety Conscious, Collaborative, Dependable, Progressive, and Responsible. In this role, you’ll help put those values into action, delivering safe, efficient, and customer-focused hire solutions. We’re committed to supporting our people as much as we support our customers.
When You Join Jarvie Plant, You’ll Benefit From
- Competitive Salary with regular reviews to ensure your compensation stays aligned with industry standards.
- Company Sick Pay, offering peace of mind in times of illness with financial support when you need it most.
- Extra Holidays, with flexible buy/sell options for added flexibility.
- Tailored Learning Opportunities through our dedicated Learning & Development programme.
- Employee Discount Scheme and a wide range of staff perks.
- Life Assurance and a contributory Company Pension Scheme for peace of mind.
- Supportive Wellbeing Programmes, including an Employee Assistance Programme (EAP) and family-friendly policies.
- Cycle to Work Scheme to promote a healthy, active lifestyle.
How To Apply
Ready to play a key role in delivering reliable hire solutions? Apply today via our Employment Hero recruitment portal. For any questions please reach out to recruitment@jarvieplant.co.uk.
Important Information Before You Apply
We’re unable to offer sponsorship; applicants must have the right to work in the UK. Offers are subject to satisfactory pre-employment checks including references and, where relevant, DVLA, credit, or criminal checks.
Jarvie Plant – where people are, and always will be, our greatest asset! We’re an equal opportunity employer, welcoming applicants from all backgrounds and communities.
Hire Controller employer: Jarvie Plant Ltd
Contact Detail:
Jarvie Plant Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jarvie Plant. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of Hire Controller, especially around customer service and logistics.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or enquiries in the past. This will demonstrate that you can handle the busy nature of the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to our mission at Jarvie Plant.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Hire Controller role. We want to see how you can support our operations and enhance customer satisfaction!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so make sure your application is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application via our Employment Hero recruitment portal. It’s the best way for us to receive your details and get the ball rolling on your journey with Jarvie Plant!
How to prepare for a job interview at Jarvie Plant Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Jarvie Plant. Understand their core values, services, and what sets them apart in the hire industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or improved processes. This will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. Be ready to discuss how you would handle customer enquiries and collaborate with internal teams. Clear communication is key in this role, so make sure you convey your thoughts effectively.
✨Be Proactive and Solution-Focused
Think of instances where you've identified problems and proposed solutions in previous roles. During the interview, express your proactive approach and willingness to improve processes. This aligns perfectly with Jarvie Plant's commitment to operational efficiency and customer satisfaction.
