At a Glance
- Tasks: Support customers and coordinate equipment hires for smooth operations.
- Company: Join the family-owned Jarvie Plant with strong core values.
- Benefits: Competitive salary, extra holidays, tailored learning, and employee discounts.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team delivering reliable hire solutions and enhancing customer satisfaction.
- Qualifications: Strong organisational skills and confident communication; experience in logistics preferred.
The predicted salary is between 28800 - 43200 € per year.
Join Our Growing Team at Jarvie Plant! We are excited to offer the opportunity for a motivated Hire Controller to join our Plant Operations Team based at our Glasgow Depot (G51 3RN). In this role, you’ll be at the heart of our operations, supporting customers, coordinating hires, and ensuring our equipment is where it needs to be, when it needs to be there. Your work directly contributes to Jarvie Plant’s reputation for reliable, high-quality hire solutions and excellent customer service.
How This Role Supports The Delivery Of Hire Solutions
Our Hire Controllers play a key role in delivering exceptional service and operational efficiency. Your work ensures our customers receive the equipment they need, safely, efficiently, and on time.
Key Responsibilities Include:
- Acting as the first point of contact for hire enquiries, providing professional and friendly support to customers and internal teams.
- Coordinating the full hire process from quotation and booking to scheduling deliveries and processing off-hires.
- Supporting operational efficiency by maintaining accurate hire documentation and system records.
- Collaborating with workshop, transport, and depot teams to maximise fleet utilisation and minimise downtime.
- Managing logistics to ensure equipment movements are planned, communicated, and completed on time.
- Proactively identifying opportunities to improve processes and enhance customer satisfaction.
What Makes You a Good Fit For This Role
We'd love to see the following skills and experience from our applicants:
- Previous experience in hire operations, logistics, or a customer service environment (preferred but not essential).
- Strong organisational skills with the ability to prioritise and manage multiple enquiries efficiently.
- Confident communication skills, both verbal and written, to liaise effectively with customers, suppliers, and internal teams.
- Attention to detail to ensure accurate order processing, documentation, and asset tracking.
- A proactive, solution-focused approach with the ability to think on your feet.
- Comfortable using IT systems and CRM software (e.g. InspHire, HubSpot, Microsoft Office, Outlook).
- A collaborative team player who supports others to achieve shared goals.
- A positive attitude and a desire to grow your knowledge of fleet operations and the hire industry.
Why Work For Jarvie Plant
As a family owned business, Jarvie Plant is built on core values: Safety Conscious, Collaborative, Dependable, Progressive, and Responsible. In this role, you’ll help put those values into action, delivering safe, efficient, and customer-focused hire solutions. We’re committed to supporting our people as much as we support our customers.
When You Join Jarvie Plant, You’ll Benefit From:
- Competitive Salary with regular reviews to ensure your compensation stays aligned with industry standards.
- Company Sick Pay, offering peace of mind in times of illness with financial support when you need it most.
- Extra Holidays, with flexible buy/sell options for added flexibility.
- Tailored Learning Opportunities through our dedicated Learning & Development programme.
- Employee Discount Scheme and a wide range of staff perks.
- Life Assurance and a contributory Company Pension Scheme for peace of mind.
- Supportive Wellbeing Programmes, including an Employee Assistance Programme (EAP) and family-friendly policies.
- Cycle to Work Scheme to promote a healthy, active lifestyle.
How To Apply
Ready to play a key role in delivering reliable hire solutions? Apply today via our Employment Hero recruitment portal. For any questions please reach out to recruitment@jarvieplant.co.uk.
Important Information Before You Apply
We’re unable to offer sponsorship; applicants must have the right to work in the UK. Offers are subject to satisfactory pre-employment checks including references and, where relevant, DVLA, credit, or criminal checks.
Jarvie Plant – where people are, and always will be, our greatest asset! We’re an equal opportunity employer, welcoming applicants from all backgrounds and communities.
Hire Controller in Glasgow employer: Jarvie Plant Ltd
At Jarvie Plant, we pride ourselves on being a family-owned business that values safety, collaboration, and dependability. As a Hire Controller at our Glasgow Depot, you'll enjoy a supportive work culture with tailored learning opportunities, competitive salaries, and a range of employee benefits designed to promote wellbeing and work-life balance. Join us to be part of a team that not only prioritises customer satisfaction but also invests in your personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Jarvie Plant. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to hire operations and customer service. Prepare your responses, but keep them natural. We want you to sound confident and authentic when discussing your experience.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or enquiries in the past. Highlighting your ability to prioritise will resonate well with the role of a Hire Controller.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the team or the role. This shows your enthusiasm and helps you gauge if Jarvie Plant is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Hire Controller in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about joining our team and contributing to our mission of delivering top-notch hire solutions.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your communication is easy to understand. This will help us see your confident communication skills right away!
Apply Through Our Website:Don’t forget to submit your application via our Employment Hero recruitment portal. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jarvie Plant Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Jarvie Plant. Understand their core values and how they operate. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed several enquiries or projects at once. This will demonstrate your ability to prioritise and stay organised under pressure.
✨Communicate Clearly and Confidently
Practice your communication skills before the interview. Be ready to discuss how you would handle customer enquiries and collaborate with internal teams. Clear, confident communication is key in this role, so make sure you convey your thoughts effectively.
✨Be Proactive and Solution-Focused
Think of instances where you've identified problems and proposed solutions in previous roles. Highlighting your proactive approach will resonate well with the interviewers, as they value candidates who can think on their feet and improve processes.
