Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich
Spa Growth & Operations Leader — Wellness & Guest Experience

Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich

Norwich Full-Time 30000 - 34000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead spa operations and enhance guest experiences while driving business growth.
  • Company: A vibrant department store in Norwich with a focus on wellness.
  • Benefits: Competitive salary, local discounts, and wellbeing programmes.
  • Why this job: Join a passionate team and make a difference in guests' wellness journeys.
  • Qualifications: Experience in spa management and strong leadership skills.

The predicted salary is between 30000 - 34000 £ per year.

A department store in Norwich is seeking an experienced Spa Business Manager to oversee The Retreat. This hybrid role combines spa management with commercial leadership, focusing on guest experiences and business growth.

Candidates should have spa management experience and strong leadership skills, with a passion for wellness.

The position offers a competitive salary of £30,000 - £34,000 and various employee benefits, including local discounts and wellbeing programmes.

Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich employer: Jarrolds

Join a vibrant department store in Norwich, where we prioritise wellness and exceptional guest experiences. As a Spa Growth & Operations Leader, you'll thrive in a supportive work culture that values employee development and offers competitive benefits, including local discounts and wellbeing programmes. This role not only allows you to lead a dynamic team but also provides opportunities for personal and professional growth in the heart of a bustling community.
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Contact Detail:

Jarrolds Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich

Tip Number 1

Network like a pro! Reach out to your connections in the wellness and spa industry. Attend local events or workshops in Norwich to meet potential employers and showcase your passion for guest experiences.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to wellness and guest experience, so you can align your answers with what they’re looking for. We want you to shine!

Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed teams or improved guest experiences in previous roles. We love hearing about your achievements!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for the next steps in your job search.

We think you need these skills to ace Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich

Spa Management
Leadership Skills
Guest Experience Management
Business Growth Strategies
Commercial Leadership
Passion for Wellness
Team Management
Customer Service Excellence

Some tips for your application 🫡

Show Your Passion for Wellness: When writing your application, let your passion for wellness shine through. Share any personal experiences or insights that connect you to the spa industry and how they’ve shaped your approach to guest experiences.

Highlight Your Leadership Skills: Make sure to emphasise your leadership experience in your application. We want to see how you've successfully managed teams and driven business growth in previous roles, so don’t hold back on those achievements!

Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention The Retreat and how your skills align with their mission. This shows us that you’re genuinely interested and have done your homework!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!

How to prepare for a job interview at Jarrolds

Know Your Spa Management Inside Out

Make sure you brush up on your spa management knowledge. Understand the latest trends in wellness and guest experience, as well as the specific services offered at The Retreat. This will show that you're not just familiar with the industry but also genuinely passionate about enhancing guest experiences.

Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Think about times when you motivated staff or improved team performance. Being able to articulate your leadership style and how it aligns with the company's values will set you apart from other candidates.

Demonstrate Your Commercial Acumen

Since this role focuses on business growth, be ready to discuss strategies you've implemented in the past that have positively impacted revenue. Whether it's through marketing initiatives or operational efficiencies, showing that you can think commercially will resonate well with the interviewers.

Ask Insightful Questions

Prepare thoughtful questions about the spa's future direction, guest experience initiatives, and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values, especially regarding wellness and guest satisfaction.

Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich
Jarrolds
Location: Norwich
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  • Spa Growth & Operations Leader — Wellness & Guest Experience in Norwich

    Norwich
    Full-Time
    30000 - 34000 £ / year (est.)
  • J

    Jarrolds

    50-100
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