At a Glance
- Tasks: Deliver exceptional service in our vibrant Food & Beverage Department.
- Company: Join the family-run Jarrolds, a beloved independent department store in Norwich.
- Benefits: Enjoy a generous discount, pension scheme, and health programme.
- Other info: Flexible shifts with opportunities for ongoing training and local discounts.
- Why this job: Be part of a supportive team and create memorable dining experiences for customers.
- Qualifications: One year of hospitality experience and a passion for food and service.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Front of House Team Member
- 25 Hour Contract
Being part of Jarrolds is more than a little bit different to working at any other department store.
We are independent which means all the decisions are made here in Norwich and with a very long history, we have a huge amount of experience and knowledge of what Norwich loves.
Living by our values, as a Jarrolds colleague, it genuinely feels like being part of one big family where each and everyone plays a valuable role in the stores success.
Whatever the day brings we are in it together, showing support and care for each other.
At Jarrolds we pride ourselves on offering a fabulous dining experience to our customers whether they are stopping by for a cup of tea and one of Jarrolds delicious scones or a three course dinner with a bottle of bubbly!
With four restaurants, two wine bars and a coffee shop, we mean business when it comes to eating out!
We are recruiting for a Front of House colleague to work within our Food & Beverage Department.
A big smile, an enthusiastic personality and a genuine love for food and hospitality is essential.
Detail is key from ensuring a customer is never without a drink to being able to inspire their choices with knowledge of our menus across the business.
Can you answer yes to the following questions…….
- Do you have at least one-years' experience of working in a hospitality environment?
• Are you able to talk with enthusiasm and energy to our customers?
• Can you multi-task and remain calm under pressure?
• Do you genuinely enjoy food and hospitality?
• Can you add value to our team?
If you can offer the personality and attitude we need then we would like to hear from you!
Jarrolds is open 7 days a week and are looking for someone who can work to the needs of the business.
Shifts will be mainly daytime with some evenings to cover events and wine bar openings.
In return we offer
- Company pension
- Cycle to work scheme
- Generous colleagues discount for our stores
- Free Colleague car park within walking distance of our main store
- Health and Wellbeing programme
- On-going training and development
- Exclusive local discounts on a range of local restaurants, theatre and shops
- One paid volunteering day per year
Please apply by submitting your CV and Cover letter telling us why you would love to work at Jarrolds... we look forward to hearing from you!
Front of House Team Member in Norwich employer: Jarrolds
Jarrolds in Norwich is an excellent employer, offering a dynamic work environment at Yawn Marketing where creativity and analytical skills are highly valued. With competitive salaries, flexible working arrangements, and generous holiday allowances, employees are encouraged to thrive both personally and professionally, making it a rewarding place to build a career in digital marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in Norwich
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Jarrolds and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Front of House Team Member in Norwich
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Jarrolds that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Jarrolds.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Jarrolds get a sense of who you are beyond your experience!
How to prepare for a job interview at Jarrolds
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Jarrolds and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
