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- Tasks: Join our team to create fabulous dining experiences and support our customers with enthusiasm.
- Company: Jarrolds, an independent department store with a rich history in Norwich.
- Benefits: Enjoy a company pension, generous discounts, and ongoing training opportunities.
- Other info: Flexible shifts with daytime and evening options, plus exclusive local discounts.
- Why this job: Be part of a supportive family-like team while sharing your love for food and hospitality.
- Qualifications: At least one year of hospitality experience and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
Being part of Jarrolds is more than a little bit different to working at any other department store. We are independent which means all the decisions are made here in Norwich and with a very long history, we have a huge amount of experience and knowledge of what Norwich loves. Living by our values, as a Jarrolds colleague, it genuinely feels like being part of one big family where each and everyone plays a valuable role in the stores success. Whatever the day brings we are in it together, showing support and care for each other.
At Jarrolds we pride ourselves on offering a fabulous dining experience to our customers whether they are stopping by for a cup of tea and one of Jarrolds delicious scones or a three course dinner with a bottle of bubbly! With four restaurants, two wine bars and a coffee shop, we mean business when it comes to eating out!
We are recruiting for a Front of House colleague to work within our Food & Beverage Department. A big smile, an enthusiastic personality and a genuine love for food and hospitality is essential. Detail is key from ensuring a customer is never without a drink to being able to inspire their choices with knowledge of our menus across the business.
Can you answer yes to the following questions:
- Do you have at least one year's experience of working in a hospitality environment?
- Are you able to talk with enthusiasm and energy to our customers?
- Can you multi-task and remain calm under pressure?
- Do you genuinely enjoy food and hospitality?
- Can you add value to our team?
If you can offer the personality and attitude we need then we would like to hear from you!
Jarrolds is open 7 days a week and are looking for someone who can work to the needs of the business. Shifts will be mainly daytime with some evenings to cover events and wine bar openings.
In return we offer:
- Company pension
- Cycle to work scheme
- Generous colleagues discount for our stores
- Free Colleague car park within walking distance of our main store
- Health and Wellbeing programme
- On-going training and development
- Exclusive local discounts on a range of local restaurants, theatre and shops
- One paid volunteering day per year
Please apply by submitting your CV and Cover letter telling us why you would love to work at Jarrolds. We look forward to hearing from you!
FOH Team Member in Norwich employer: Jarrolds
Contact Detail:
Jarrolds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Member in Norwich
✨Tip Number 1
Get to know Jarrolds! Before your interview, do a bit of research about the company and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to multi-task or handle pressure. Being able to demonstrate your experience in hospitality will really make you stand out.
✨Tip Number 3
Bring your enthusiasm! When you walk into that interview, let your passion for food and hospitality shine through. A big smile and positive energy can go a long way in making a great first impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the Jarrolds team right from the start!
We think you need these skills to ace FOH Team Member in Norwich
Some tips for your application 🫡
Show Your Personality: When writing your cover letter, let your enthusiasm shine through! We want to see your genuine love for food and hospitality. Share a little about yourself and why you’re excited about the opportunity at Jarrolds.
Tailor Your CV: Make sure your CV highlights your relevant experience in hospitality. We’re looking for someone who can multi-task and stay calm under pressure, so include examples that showcase these skills!
Be Specific About Your Experience: In your application, mention any specific roles or responsibilities you've had in previous hospitality jobs. This helps us understand how you can add value to our team and contribute to our fabulous dining experience.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your CV and cover letter, and we can’t wait to hear from you!
How to prepare for a job interview at Jarrolds
✨Know Your Menu
Familiarise yourself with the menu and offerings at Jarrolds. Being able to discuss the dishes enthusiastically will show your genuine love for food and hospitality, which is essential for a Front of House Team Member.
✨Show Your Personality
Bring your big smile and enthusiastic personality to the interview. Practice how you can convey your passion for customer service and hospitality, as this role is all about creating a fabulous dining experience.
✨Demonstrate Team Spirit
Prepare examples of how you've worked well in a team before. Jarrolds values a supportive environment, so sharing experiences where you've contributed positively to a team will resonate well with the interviewers.
✨Stay Calm Under Pressure
Think of scenarios where you've had to multi-task or handle stressful situations in a hospitality setting. Be ready to discuss how you managed those moments while keeping a positive attitude, as this is crucial for the fast-paced environment at Jarrolds.