At a Glance
- Tasks: Deliver exceptional service in our restaurant and retail shop, creating a welcoming atmosphere.
- Company: Join the friendly team at Jarrolds Letheringsett, where colleagues are valued.
- Benefits: Enjoy generous discounts, health programmes, and a paid volunteering day each year.
- Other info: Flexible hours with opportunities to learn across different departments.
- Why this job: Broaden your skills in a dynamic role while making guests feel special.
- Qualifications: Experience in hospitality or retail, with a positive attitude and great communication skills.
The predicted salary is between 9.9 - 12.1 £ per hour.
We are looking for an enthusiastic and adaptable Team Member to join our friendly team at Jarrolds Letheringsett. This is a mixed role working across both the front of house in our restaurant and within our retail shop, including the deli counter and till operations. This opportunity is ideal for someone with experience in hospitality or retail who is keen to broaden their skillset and enjoys working in a varied, customer-facing environment. You’ll play a key role in delivering exceptional service and creating a welcoming atmosphere for all our guests.
Key Responsibilities
- Provide warm, attentive, and professional customer service
- Welcome and seat guests, take orders, and serve food and drinks
- Maintain cleanliness and presentation of the dining area
- Support the team in delivering a smooth and enjoyable dining experience
What We’re Looking For
- Previous experience in hospitality or a customer-facing role
- A positive attitude and willingness to learn new skills
- Excellent communication and interpersonal skills
- Ability to work confidently in a fast-paced environment
- Strong sense of ownership and commitment to delivering great customer service
- Flexibility to work across both the restaurant and shop as needed
What we can offer you:
- A varied and engaging role with opportunities to learn across different departments
- Generous colleague discount for our stores
- Health & Wellbeing programme
- Exclusive local discounts on a range of local restaurants, theatre and shops.
- One paid volunteering day per year
Hours: 21 per week Friday to Sunday. Fixed Term until 31st January 2027.
Front of House Team Member in North Walsham employer: Jarrolds
Jarrolds in Norwich is an exceptional employer that prioritises a vibrant work culture and the well-being of its team members. With a focus on employee growth, we offer opportunities for training and development within the Food & Beverage department, ensuring that our staff can thrive in their roles while delivering outstanding service. Join us to be part of a passionate team that values your contributions and fosters a welcoming environment for both employees and guests alike.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member in North Walsham
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Front of House Team Member in North Walsham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Jarrolds
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Jarrolds. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
