At a Glance
- Tasks: Deliver exceptional service at the Cheese Counter and Wine Bar while sharing your cheese passion.
- Company: Join Jarrolds, a vibrant place where food lovers thrive.
- Benefits: Enjoy a generous discount, pension scheme, and health programme.
- Other info: Flexible shifts with opportunities for ongoing training and local discounts.
- Why this job: Create memorable experiences for customers with artisan cheese and wine pairings.
- Qualifications: Passion for cheese, great communication skills, and a love for hospitality.
The predicted salary is between 18900 - 23100 £ per year.
Cheese Counter Team Member
As a Cheese Specialist at Jarrolds, you'll bring a passion for artisan cheese together with exceptional customer service to create memorable experiences for every guest.
Working across both our Cheese Counter and Wine Bar, you'll share your knowledge, recommend perfect pairings, and deliver warm, engaging hospitality that encourages customers to explore and enjoy our carefully curated range.
Whether helping customers select the ideal cheese for a celebration, preparing beautiful cheese boards, or serving guests in the Wine Bar, you'll be an ambassador for quality, provenance, and outstanding service.
Key Responsibilities
- Deliver exceptional customer service across both the Cheese Counter and Wine Bar.
- Offer knowledgeable advice on artisan, British, and continental cheeses, tailoring recommendations to customers' tastes and occasions.
- Recommend complementary wines, accompaniments, and deli products to enhance the customer experience.
- Prepare, cut, wrap, and present cheeses to the highest standards.
- Create and serve attractive cheese boards and sharing platters in the Wine Bar.
- Maintain excellent food safety, hygiene, and stock rotation standards.
- Ensure displays remain visually appealing, well-stocked, and seasonally relevant.
- Develop a strong understanding of our suppliers, cheesemakers, and product provenance.
- Support tasting events, seasonal promotions, and product demonstrations.
- Work collaboratively with colleagues across the Food Hall and Hospitality teams.
About You
You’ll be someone who genuinely enjoys sharing your enthusiasm for great food and creating memorable experiences for customers.
You’ll have
- A passion for artisan cheese and a curiosity to continually expand your product knowledge.
- A love of hospitality and making people feel welcome.
- Excellent communication and storytelling skills, with confidence engaging customers from all backgrounds.
- Experience in retail, hospitality, food service, or a specialist food environment (preferred but not essential).
- An eye for presentation and attention to detail.
- The ability to work confidently in a fast-paced environment while maintaining high standards.
- A positive, flexible approach and willingness to work across different departments.
- A team-focused attitude and pride in delivering outstanding customer experiences.
Jarrolds is open 7 days a week and are looking for someone who can work to the needs of the business.
Shifts will be mainly daytime with some evenings to cover events and wine bar openings.
In return we offer
- Company pension
- Cycle to work scheme
- Generous colleagues discount for our stores
- Free Colleague car park within walking distance of our main store
- Health and Wellbeing programme
- On-going training and development
- Exclusive local discounts on a range of local restaurants, theatre and shops
- One paid volunteering day per year
- #J-18808-Ljbffr
Cheese Counter Team Member in Holt employer: Jarrolds
Jarrolds in Norwich is an excellent employer, offering a dynamic work environment at Yawn Marketing where creativity and analytical skills are highly valued. With competitive salaries, flexible working arrangements, and generous holiday allowances, employees are encouraged to thrive both personally and professionally, making it a rewarding place to build a career in digital marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Cheese Counter Team Member in Holt
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jarrolds. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jarrolds
Don't be shy about reaching out to Jarrolds directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Cheese Counter Team Member in Holt
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jarrolds and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jarrolds
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
