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- Tasks: Assist customers via calls, online chat, and emails while processing orders.
- Company: Join a leading UK Electrical Wholesaler with branches worldwide.
- Benefits: Enjoy a temporary to permanent role with full training provided.
- Why this job: Be part of a dynamic team in a growing division with a positive culture.
- Qualifications: Computer literacy and previous customer service experience preferred.
- Other info: Work Monday to Friday, 08:00-17:30 in Biggleswade.
The predicted salary is between 24000 - 36000 £ per year.
An exciting career opportunity has arisen for a Customer Service Advisor to join my client's team and be part of our online operation based in Biggleswade to help assist in the running of the customer services department. This is a fantastic opportunity to join a new and exciting division of a well-established business. My client is one of the UK's leading Electrical Wholesalers.
Due to the success of the division, we are now looking for an additional Customer Service Advisor. Hours of work will be Monday to Friday 08:00-17:30. This position will be based at our facility in Biggleswade on a temporary to permanent basis.
Responsibilities will include:
- Inbound and outbound calls to customers and internal branches.
- Processing customers' website placed orders.
- Processing internal branches placed orders.
- Conversing with customers via online chat and e-mail.
- Assisting customers when using our website.
- General office duties.
Skills:
- Computer literate.
- Previous experience in a Customer Services environment is preferred.
- Strong work ethic and initiative.
- Full training will be provided internally on our own in-house computer system.
- Successful applicants will need to be motivated, enthusiastic and hard working with a positive and friendly attitude.
If interested please APPLY today.
Customer Services Advisor in Biggleswade employer: Jark - Stevenage
Contact Detail:
Jark - Stevenage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Advisor in Biggleswade
✨Tip Number 1
Familiarise yourself with the company and its products. Since this role is with a leading Electrical Wholesaler, understanding their offerings and how they operate will help you stand out during any conversations or interviews.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll be handling calls, emails, and online chats. Being articulate and friendly in your interactions can make a significant difference in how you connect with potential employers.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues. This will demonstrate your capability to handle the responsibilities of the role effectively.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with people who work in customer service or at the company can provide valuable insights and potentially give you an edge in the application process.
We think you need these skills to ace Customer Services Advisor in Biggleswade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Emphasise any previous roles where you handled inbound and outbound calls, processed orders, or assisted customers online.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your strong work ethic, initiative, and positive attitude, as these are key traits the company is looking for.
Highlight Technical Skills: Since the role requires computer literacy, be sure to mention any relevant software or systems you are familiar with. If you have experience with online chat or email communication, include that too.
Showcase Your Motivation: In your application, express why you want to join this specific company and how you can contribute to their customer service department. A personal touch can make your application stand out.
How to prepare for a job interview at Jark - Stevenage
✨Research the Company
Before your interview, take some time to learn about the company and its operations. Understanding their values, mission, and the specifics of their customer service approach will help you tailor your responses and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, such as how you would handle a difficult customer or resolve a complaint. Practising your answers can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. This will reflect your suitability for the role.
✨Exude Positivity and Enthusiasm
Employers are looking for candidates with a positive attitude. Make sure to convey your enthusiasm for the role and the company throughout the interview. A friendly demeanour can leave a lasting impression.
