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For Companies At a Glance
- Tasks: Assist customers and manage inquiries in a dynamic online environment.
- Company: Join a well-established electrical wholesaler with a strong reputation.
- Benefits: Enjoy a full-time role with Monday to Friday hours and potential perks.
- Why this job: Be part of a supportive team and gain valuable customer service experience.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role is based in Biggleswade, perfect for local applicants.
The predicted salary is between 24000 - 36000 £ per year.
Jark Stevenage is currently looking to recruit a customer service advisor to join a well-established electrical wholesalers. An exciting career opportunity has arisen for a full-time customer service advisor to join their team and be part of their online operation based in Biggleswade to help assist in the day-to-day running of the customer service department.
Working hours will be Monday to Friday.
Customer Service Advisor employer: Jark - Stevenage
Contact Detail:
Jark - Stevenage Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the electrical wholesale industry. Understanding the products and services offered will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills. As a Customer Service Advisor, you'll need to convey information clearly and handle customer queries efficiently. Role-playing common customer scenarios can be a great way to prepare.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues. This will highlight your capability to handle challenges in the role.
✨Tip Number 4
Research the company culture and values of the electrical wholesaler. Tailoring your approach to align with their ethos can make a positive impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight relevant experience.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've successfully handled customer inquiries or resolved issues.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the team and how your skills align with their needs. Be sure to keep it concise and focused.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jark - Stevenage
✨Know the Company
Before your interview, take some time to research the electrical wholesaler. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Questions
Anticipate common customer service interview questions, such as how you would handle a difficult customer or resolve a complaint. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, demonstrate your ability to listen actively and respond clearly. Use examples from your past experiences to illustrate your points.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the role and the company. This shows that you are engaged and interested in the position, and it can also help you determine if it's the right fit for you.
