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For Companies At a Glance
- Tasks: Process orders, handle customer enquiries, and provide admin support.
- Company: Dynamic company in Worcester with a focus on customer satisfaction.
- Benefits: Competitive salary of up to £25,000 and Monday to Friday hours.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Previous experience in sales/admin and strong IT skills required.
- Other info: Opportunity for growth in a fast-paced environment.
The predicted salary is between 18000 - 30000 £ per year.
My client, based in the Worcester area is looking to recruit a Sales/Customer Service Administrator on a permanent basis. The main elements of this role include:
- Processing new orders by phone and email
- Dealing with current customer enquiries in a timely and efficient manner
- Taking card payments
- Following up on sales leads/new customer enquiries
- Maintaining accurate records
- Dealing with all customer service issues as required
- Chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- Raising paperwork on returned items
- General admin support as required
As a suitable candidate you will offer the following:
- Previous experience in a similar role
- Experience of cross or up-selling
- Comfortable working with KPI's
- Confident with IT skills including CTM experience
The salary on offer is up to £25,000 and the hours required are Mon-Fri 9am-5pm (Office based).
Sales Administrator employer: JARK PLC
Contact Detail:
JARK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Sales Administrators and practice your responses. Highlight your experience with order processing and customer service, and don’t forget to showcase your IT skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. Mention something specific from your conversation to show your enthusiasm for the role and the company.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in sales and customer service. We want to see how you've handled order processing and customer enquiries, so be specific about your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Sales Administrator role. Mention your IT skills and any experience with KPI's to grab our attention.
Showcase Your Communication Skills: Since this role involves dealing with customers and processing orders, it's crucial to demonstrate your communication skills. We love candidates who can convey information clearly and efficiently, so give us examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JARK PLC
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Sales Administrator. Familiarise yourself with order processing, customer service issues, and how to handle payment transactions. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully dealt with customer enquiries or resolved issues. Highlight any instances where you’ve upsold or cross-sold products, as this is crucial for the role. Be ready to discuss how you maintain accurate records and follow up on leads.
✨Brush Up on Your IT Skills
Since the job requires strong IT skills, especially with CTM systems, make sure you’re comfortable discussing your technical abilities. If you have experience with specific software, mention it! You might even want to practice navigating similar systems if possible.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can fit into their team and contribute positively.
