Customer Support & Admin Coordinator (Mon–Fri) in Cambridge
Customer Support & Admin Coordinator (Mon–Fri)

Customer Support & Admin Coordinator (Mon–Fri) in Cambridge

Cambridge Full-Time 25000 - 30000 £ / year (est.) No home office possible
JARK PLC

At a Glance

  • Tasks: Handle customer enquiries, book engineers, and manage admin duties in a busy environment.
  • Company: A thriving Plumbing & Electrical company near Cambridge with a supportive team.
  • Benefits: Flexible hours, permanent position, and a friendly work atmosphere.
  • Why this job: Join a dynamic team and make a difference in customer service every day.
  • Qualifications: Strong customer service skills and proficiency in Word and Excel required.
  • Other info: Access to personal transport is essential for this role.

The predicted salary is between 25000 - 30000 £ per year.

A busy Plumbing & Electrical company near Cambridge is seeking a Customer Support Services Administrator to handle inbound customer enquiries via phone and email, book engineers for jobs, and manage general administrative duties.

This permanent position offers flexible hours from 8am to 5pm, with options for earlier or later shifts.

Strong customer service skills, proficiency in Word and Excel, and access to personal transport are required.

Customer Support & Admin Coordinator (Mon–Fri) in Cambridge employer: JARK PLC

Join a dynamic Plumbing & Electrical company near Cambridge, where we prioritise a supportive work culture and employee development. Enjoy flexible working hours that cater to your lifestyle, alongside opportunities for growth within a thriving team dedicated to delivering exceptional customer service.
JARK PLC

Contact Detail:

JARK PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Support & Admin Coordinator (Mon–Fri) in Cambridge

Tip Number 1

Make sure you know the company inside out! Research their services and values so you can show off your knowledge during the interview. It’ll help us see that you’re genuinely interested in being part of the team.

Tip Number 2

Practice your phone skills! Since you'll be handling customer enquiries, it’s crucial to sound confident and friendly on calls. Try role-playing with a friend to get comfortable before the real deal.

Tip Number 3

Show off your tech skills! Brush up on Word and Excel, and be ready to discuss how you've used them in past roles. We want to see that you can handle the admin side of things smoothly.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Customer Support & Admin Coordinator (Mon–Fri) in Cambridge

Customer Service Skills
Inbound Customer Enquiries Management
Booking and Scheduling
Administrative Duties
Proficiency in Word
Proficiency in Excel
Communication Skills
Time Management
Flexibility
Personal Transport Access

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've handled inquiries and resolved issues in the past, so share specific examples that showcase your skills!

Tailor Your CV and Cover Letter: Don’t just send out a generic CV! We love it when applicants tailor their documents to match the job description. Mention your proficiency in Word and Excel, and how your previous roles relate to the Customer Support & Admin Coordinator position.

Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss any important updates from us!

How to prepare for a job interview at JARK PLC

Know the Company Inside Out

Before your interview, take some time to research the plumbing and electrical company. Understand their services, values, and any recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Customer Service Skills

Since this role heavily relies on customer support, prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

Demonstrate Your Admin Proficiency

Brush up on your Word and Excel skills before the interview. Be ready to discuss how you've used these tools in previous roles, perhaps for scheduling, data entry, or reporting. If possible, mention specific tasks that highlight your proficiency.

Plan Your Journey

Since access to personal transport is required, make sure you plan your route to the interview location. Arriving on time is crucial, so factor in potential delays. This shows your reliability and commitment to the role right from the start.

Customer Support & Admin Coordinator (Mon–Fri) in Cambridge
JARK PLC
Location: Cambridge

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