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- Tasks: Handle inbound customer enquiries via phone and email in a friendly manner.
- Company: Join a reputable plumbing and electrical services company in Cambridge.
- Benefits: Flexible working hours and a supportive team environment.
- Why this job: Perfect for those who enjoy helping others and want to develop their communication skills.
- Qualifications: No specific qualifications needed, just a positive attitude and good computer skills.
- Other info: Great opportunity to gain experience in a dynamic call centre environment.
Jark Cambridge are currently recruiting on behalf of one of our clients for a call centre administrator based at their office near Bottisham. The company provides Plumbing & Electrical services to households in and around the Cambridge area and they are looking for someone to join their team and help deal with inbound customer enquiries either on the phone or via email.
You will need to have a good telephone manner, be customer friendly, organised and have good basic computer skills. Hours of work can be flexible but the standard ones are Monday to Friday 8am to 5pm.
- Skills Required: administration, call centre
- Qualifications Required: Nothing specific needed
Call Centre Administrator in Bottisham employer: JARK PLC
Contact Detail:
JARK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Centre Administrator in Bottisham
✨Tip Number 1
Make sure you research the company before your interview. Knowing their services and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this is a call centre role, try role-playing common customer scenarios with a friend. This will help you feel more confident when handling real calls.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with challenging situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you're serious about joining the team.
We think you need these skills to ace Call Centre Administrator in Bottisham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience and skills for the Call Centre Administrator role. We want to see how your background fits with what we’re looking for, so don’t be shy about showcasing your customer service skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this opportunity and how you can contribute to the team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves dealing with customer enquiries, make sure your written application reflects your excellent communication skills. Clear, concise, and polite language goes a long way in making a great first impression!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at JARK PLC
✨Know the Company
Before your interview, take some time to research the company. Understand their services, especially in plumbing and electrical work, and be ready to discuss how you can contribute to their customer service goals.
✨Show Off Your Telephone Skills
Since this role requires a good telephone manner, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable handling customer enquiries.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows that you’re proactive and genuinely interested in the role and the company.
✨Highlight Your Computer Skills
Make sure to mention any relevant computer skills you have, especially if you’ve used specific software or systems in previous roles. Being tech-savvy is a big plus in a call centre environment!
