At a Glance
- Tasks: Join us as a Fibre Field Engineer, providing on-site support and diagnosing network faults.
- Company: BUUK Infrastructure is a leading utility partner focused on innovation and sustainability.
- Benefits: Enjoy competitive pay, generous holidays, hybrid work options, and a supportive culture.
- Why this job: Be part of a mission-driven team that values safety, diversity, and personal growth.
- Qualifications: Must have a full UK driving license and experience with FTTH networks and fibre splicing.
- Other info: We offer development opportunities and a £1,000 referral bonus for friends and family.
The predicted salary is between 36000 - 60000 £ per year.
At BUUK Infrastructure, our vision is to be the leading utility partner to accelerate the UK towards net zero for all our customers. Our group of companies has been the major drive for change and innovation over 30 years.
We provide a supportive environment that is committed to enabling our people to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure.
We are looking for Fibre Field Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service.
This role will be covering South London and surrounding areas.
As The Fibre Field Engineer Your Key Responsibilities Are:
- Provide on-site support for internal team functions in our Network Operations Centre.
- Act as first responder to incidents in your region.
- Diagnose on-site faults, identifying root cause and implementing the desired fix in accordance with the Service Level Agreement.
- Perform periodic maintenance of network assets as required.
- Complete all documentation accurately and return within the communicated timeframe.
- Ensure that all work is undertaken to a high standard of safety and technical quality.
- Optic Fibre repair – Customer facing singleton working in customers’ premises, homes, offices, schools etc., and off-site in the Openreach underground access network (confined spaces).
About You:
- Full UK Driving Licence.
- Experience of FTTH networks.
- Experience of Fibre Splicing.
- Experience of using an OTDR tester and an ability to analyse results.
- Good customer service skills.
What Can You Expect From Us:
- At least the cost of living pay increase every year.
- Company pension contributions up to 10% if employees contribute 5%.
- 33 days holiday including bank holidays with the ability to purchase an additional 2 weeks.
- Enhanced maternity, paternity and adoption pay.
- £1,000 net of tax to refer friends and family.
- Hybrid working for eligible roles.
- Development opportunities to reach your career aspirations.
BUUK has an award-winning culture. We care about your wellbeing and safety as we all deserve the right to go home safe, every day. We are proud to be an equal opportunity employer, we respect each other and advocate for equity, diversity and inclusion in all we do. Please ask us about flexible working options.
For more information please contact our resourcing team on 01359 308260. #J-18808-Ljbffr
Fibre Field Engineer employer: Japan Society of San Diego and Tijuana
Contact Detail:
Japan Society of San Diego and Tijuana Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fibre Field Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies and tools mentioned in the job description, such as FTTH networks and OTDR testers. Being able to discuss your hands-on experience with these tools during the interview will demonstrate your technical competence.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully resolved issues in previous roles. This will show that you understand the importance of customer loyalty and can contribute to BUUK's mission.
✨Tip Number 3
Research BUUK Infrastructure’s commitment to safety and quality. Be ready to discuss how you prioritize safety in your work and how you ensure high standards in technical tasks, which aligns with their values.
✨Tip Number 4
Since the role covers South London and surrounding areas, familiarize yourself with the region. Understanding local challenges and infrastructure can give you an edge in discussions about on-site support and incident response.
We think you need these skills to ace Fibre Field Engineer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Fibre Field Engineer position. Understand the key responsibilities and required skills, such as experience with FTTH networks and fibre splicing.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize your customer service skills and any previous work with optic fibre repair or network maintenance.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company’s mission. Mention how your background and skills make you a great fit for BUUK Infrastructure and their commitment to customer loyalty.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that all required documents are included.
How to prepare for a job interview at Japan Society of San Diego and Tijuana
✨Show Your Technical Skills
Be prepared to discuss your experience with FTTH networks and fibre splicing. Highlight specific projects where you successfully diagnosed and repaired faults, as this will demonstrate your technical expertise.
✨Emphasize Customer Service
Since the role involves customer-facing work, share examples of how you've provided excellent customer service in previous positions. This could include resolving issues or ensuring customer satisfaction during technical support.
✨Demonstrate Safety Awareness
Discuss your understanding of safety protocols, especially when working in confined spaces or on-site at customer locations. Showing that you prioritize safety will align with BUUK's commitment to employee wellbeing.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to explain how you would handle specific incidents or faults. Practice articulating your thought process and decision-making skills in these situations.