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- Tasks: Lead teams to enhance guest satisfaction and operational efficiency.
- Company: Dynamic hotel environment focused on service excellence.
- Benefits: Competitive salary, flexible hours, and opportunities for growth.
- Why this job: Make a real impact on guest experiences and operational success.
- Qualifications: Strong leadership skills and experience in hospitality management.
- Other info: Collaborative atmosphere with a focus on innovation and technology.
The predicted salary is between 36000 - 60000 £ per year.
Lead operational departments in achieving departmental and hotel-wide objectives. Develop, implement, and monitor operational strategies to optimise guest satisfaction, efficiency, and revenue. Evaluate market trends, guest feedback, and competitive benchmarks to recommend operational improvements. Ensure smooth coordination and communication across all operational departments to maintain service excellence.
Implement innovative operational solutions leveraging technology and digital tools to improve workflows and guest experiences. Adapt operations to meet the unique needs of transit passengers, airline crew, and travellers with short dwell times and irregular schedules. Coordinate with Operations Managers of the other terminals to share best practices and maintain airport-wide service consistency.
manager in London employer: JAO FAH SERVICES SINGAPORE PTE. LTD.
Contact Detail:
JAO FAH SERVICES SINGAPORE PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its operational strategies. We want to see you shine, so think about how your skills can optimise guest satisfaction and revenue. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. We can help you refine your answers to highlight your experience in leading operational departments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in leading operational departments. We want to see how you've developed strategies that optimise guest satisfaction and revenue, so don’t hold back!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to implement operational improvements. Use numbers and examples to illustrate how you’ve made a positive impact in previous positions.
Highlight Your Communication Skills: Since coordination across departments is key, emphasise your communication skills. Share examples of how you've successfully collaborated with teams to maintain service excellence and share best practices.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at JAO FAH SERVICES SINGAPORE PTE. LTD.
✨Know Your Operations Inside Out
Before the interview, dive deep into the operational strategies of the company. Understand how they optimise guest satisfaction and revenue. Be ready to discuss specific examples of how you’ve implemented similar strategies in your past roles.
✨Showcase Your Adaptability
Given the unique needs of transit passengers and airline crew, it’s crucial to demonstrate your ability to adapt operations. Prepare examples where you successfully adjusted workflows to meet changing demands or schedules, highlighting your problem-solving skills.
✨Emphasise Communication Skills
Coordination across departments is key in this role. Be prepared to share instances where you facilitated communication between teams to enhance service excellence. This will show that you can maintain smooth operations and foster collaboration.
✨Leverage Technology in Your Examples
Since the role involves implementing innovative solutions, think of times when you used technology to improve workflows or guest experiences. Discuss specific tools or digital strategies you’ve employed, as this will resonate well with their focus on operational improvements.
