Janus Henderson in London seeks a Mid-Senior level Manager to drive ServiceNow process design and implementation. You will partner with technology and business stakeholders to define requirements and lead workshops, demos, and training.
You'll assemble user stories, acceptance criteria, and testing strategies, while guiding the ServiceNow development team to select optimal solutions and ensure objectives are met. Strong communication and ITIL/CSA credentials are expected.
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Hybrid ServiceNow Business Process Analyst ITSM/ITOM employer: Janus Henderson
At Janus Henderson, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and inclusivity. Our commitment to employee growth is evident through our comprehensive professional development programs, generous health and wellbeing benefits, and a supportive hybrid working environment. Join us in London, where you can contribute to meaningful financial outcomes while enjoying a vibrant work-life balance and engaging community events.