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- Tasks: Join a global team to provide top-notch technical support and implement exciting changes.
- Company: Dynamic tech company focused on innovation and client success.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a real difference by enhancing processes and supporting transformative projects.
- Qualifications: Experience in technical support and a passion for problem-solving.
- Other info: Collaborative environment with chances to lead and innovate.
The predicted salary is between 36000 - 60000 £ per year.
Be part of a global engineering team, engaged in client-side 3rd line technical support, problem diagnosis and change implementation. Provide consultancy to Technology teams and the business (EUC). Contribute to the success of Projects and other transformational change programs. Deliver appropriate change into the Production environment, in adherence to Information Security policies and Change Management best practices. Be responsible for maintaining desktop management platforms. Provide guidance and training to regional 1st and 2nd line Service Desk support teams. Identify areas for improvement and propose solutions, constantly seeking to enhance processes and the general environment. Occasionally required to work out of hours.
Client Technology Engineer in City of Westminster employer: Janus Henderson
Contact Detail:
Janus Henderson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Technology Engineer in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles on LinkedIn or at industry events. A friendly chat can give us insights into the company culture and maybe even a referral!
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your problem diagnosis skills and be ready to showcase your knowledge of desktop management platforms. We want to see you shine in the interview!
✨Tip Number 3
Show off your consultancy skills! Think of examples where you've provided guidance or training to others. We love to hear about how you've improved processes and made a difference in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate candidates who are eager to contribute to our team!
We think you need these skills to ace Client Technology Engineer in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Technology Engineer role. Highlight your experience in client-side support and any relevant technical skills that match the job description. We want to see how you can contribute to our global engineering team!
Showcase Problem-Solving Skills: In your application, emphasise your problem diagnosis abilities and any past experiences where you've successfully implemented changes. We love candidates who can demonstrate their knack for tackling challenges head-on!
Highlight Team Collaboration: Since this role involves working with various teams, mention any collaborative projects you've been part of. We value teamwork at StudySmarter, so let us know how you've contributed to successful outcomes in a group setting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our awesome team!
How to prepare for a job interview at Janus Henderson
✨Know Your Tech Inside Out
As a Client Technology Engineer, you'll need to demonstrate your technical prowess. Brush up on the latest desktop management platforms and be ready to discuss specific tools and technologies you've worked with. Prepare examples of how you've diagnosed problems and implemented changes in previous roles.
✨Showcase Your Consultancy Skills
This role involves providing consultancy to both technology teams and the business. Think about times when you've successfully communicated complex technical concepts to non-technical stakeholders. Be prepared to share these experiences during the interview to highlight your ability to bridge the gap between tech and business.
✨Emphasise Your Problem-Solving Approach
Problem diagnosis is key in this position. Prepare to discuss your approach to troubleshooting and how you identify areas for improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your analytical skills and proactive mindset.
✨Understand Change Management Best Practices
Since you'll be delivering changes into the Production environment, it's crucial to understand change management principles. Familiarise yourself with relevant policies and best practices. Be ready to discuss how you've adhered to these in past projects and how you ensure compliance with information security standards.
