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- Tasks: Define and implement ServiceNow processes while collaborating with stakeholders.
- Company: Global financial services provider focused on impactful outcomes.
- Benefits: Generous health benefits, hybrid work, and employee development programs.
- Why this job: Join a diverse team and enhance IT capabilities in a dynamic environment.
- Qualifications: 3+ years in ServiceNow, ITIL V4 certification, and strong documentation skills.
- Other info: Embrace inclusivity and grow your career with excellent training opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A global financial services provider is seeking a mid-senior level ServiceNow specialist to enhance their IT capabilities. The role includes defining and implementing ServiceNow processes while collaborating with stakeholders.
A successful candidate will have:
- 3+ years in the ServiceNow platform
- ITIL V4 certification
- Excellent documentation skills
The company promotes hybrid work, offers generous health benefits, and supports employee development through various programs and training sessions. Diversity and inclusivity are core to their hiring principles.
ServiceNow Process Analyst — Hybrid, Impactful Outcomes employer: Janus Henderson Investors
Contact Detail:
Janus Henderson Investors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Process Analyst — Hybrid, Impactful Outcomes
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for a ServiceNow Process Analyst role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ServiceNow knowledge and ITIL V4 principles. We recommend practising common interview questions and scenarios related to process implementation, so you can showcase your expertise and problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your documentation skills! When discussing your experience, be sure to mention specific examples of how you've effectively documented processes in the past. This will show potential employers that you can communicate complex information clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about diversity and inclusivity, so don’t hesitate to show us what makes you unique and how you can contribute to our team.
We think you need these skills to ace ServiceNow Process Analyst — Hybrid, Impactful Outcomes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform and ITIL V4 certification. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing IT capabilities and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Documentation Skills: Since excellent documentation skills are key for this role, consider including examples of your work or mentioning specific processes you've documented in the past. This will help us understand your approach and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Janus Henderson Investors
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific processes you've defined and implemented, as well as any challenges you've faced. This will show that you’re not just familiar with the platform but can also leverage it effectively.
✨Showcase Your ITIL V4 Expertise
Since the role requires ITIL V4 certification, be prepared to explain how you've applied ITIL principles in your previous roles. Share examples of how these practices have improved service delivery or stakeholder collaboration in your past experiences.
✨Highlight Your Documentation Skills
Documentation is key in this role, so bring examples of your work if possible. Discuss how your documentation has helped teams understand processes better or facilitated smoother transitions during implementations. This will demonstrate your attention to detail and commitment to clarity.
✨Embrace the Hybrid Work Culture
Since the company promotes hybrid work, express your adaptability and experience in both remote and in-office settings. Share how you’ve successfully collaborated with teams in different locations, which will show that you can thrive in their work environment.
