EMEA & LATAM Client Group Lead - CRM & Analytics in London

Responsibilities:

• Lead and coordinate strategic initiatives across the EMEA & LATAM Client Group, ensuring alignment with business goals.
• Deliver internal reporting on assets, flows, and client interactions to support Sales and Marketing teams.
• Work in close partnership with the Sales and Client Services team to understand their day‑to‑day operations, offering hands‑on support and identifying practical ways to enhance team effectiveness and enable success.
• Manage Salesforce operations and data integrity, including tagging, segmentation, and lead tracking.
• Collaborate with cross-functional teams to implement CRM enhancements.
• Support the integration and ongoing monitoring of KPIs and Sales targets.
• Act as a liaison between business units, technology, and external partners to drive operational efficiency.
• Provide training and onboarding support for tools such as Microsoft Co‑pilot and Salesforce enhancements.
• Prepare and present insights from internal and external data sources to inform client engagement strategies.
• Carry out other duties as assigned.

What to Expect When You Join Our Firm:

• Hybrid working and reasonable accommodations.
• Generous holiday policies.
• Excellent health and wellbeing benefits including corporate membership to ClassPass.
• Paid volunteer time to step away from your desk and into the community.
• Support to grow through professional development courses, tuition/qualification reimbursement and more.
• Maternal/paternal leave benefits and family services.
• Complimentary subscription to Headspace, the mindfulness app.
• All employee events including networking opportunities and social activities.
• Lunch allowance for use within our subsidised onsite canteen.

Must Have Skills:

• Strong analytical and reporting capabilities.
• Proficiency in Salesforce and marketing automation tools.
• Excellent communication and stakeholder management.
• Experience in project coordination and change management.
• Strong organisational skills to effectively manage multiple priorities in a fast‑paced environment.

Nice to Have Skills:

• Experience using Seismic and AUM & Flow data.
• Experience working in a Distribution team in Financial Services.
• Good level of understanding of Wholesale & Institutional Clients.

Supervisory Responsibilities: No.

Potential for Growth:

• Mentoring.
• Leadership development programs.
• Regular training.
• Career development services.
• Continuing education course.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits.

Equal Opportunity Employer: Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. At Janus Henderson Investors we are committed to an inclusive and supportive environment. We welcome applications from candidates from all backgrounds. We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment.