EMEA & LATAM Client Group Lead - CRM & Analytics

EMEA & LATAM Client Group Lead - CRM & Analytics

Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Janus Henderson Investors

At a Glance

  • Tasks: Lead strategic initiatives and enhance client engagement across EMEA & LATAM.
  • Company: Join Janus Henderson, a leader in inclusive employment and innovative financial solutions.
  • Benefits: Enjoy hybrid working, generous holidays, health perks, and professional development support.
  • Other info: Opportunities for mentoring, leadership development, and a vibrant workplace culture.
  • Why this job: Make an impact by driving operational efficiency and supporting sales success.
  • Qualifications: Strong analytical skills, Salesforce proficiency, and excellent communication abilities required.

The predicted salary is between 60000 - 80000 £ per year.

Responsibilities:

  • Lead and coordinate strategic initiatives across the EMEA & LATAM Client Group, ensuring alignment with business goals.
  • Deliver internal reporting on assets, flows, and client interactions to support Sales and Marketing teams.
  • Work in close partnership with the Sales and Client Services team to understand their day-to-day operations, offering hands-on support and identifying practical ways to enhance team effectiveness and enable success.
  • Manage Salesforce operations and data integrity, including tagging, segmentation, and lead tracking.
  • Collaborate with cross-functional teams to implement CRM enhancements.
  • Support the integration and ongoing monitoring of KPIs and Sales targets.
  • Act as a liaison between business units, technology, and external partners to drive operational efficiency.
  • Provide training and onboarding support for tools such as Microsoft Co-pilot and Salesforce enhancements.
  • Prepare and present insights from internal and external data sources to inform client engagement strategies.
  • Carry out other duties as assigned.

What to Expect When You Join Our Firm:

  • Hybrid working and reasonable accommodations.
  • Generous holiday policies.
  • Excellent health and wellbeing benefits including corporate membership to ClassPass.
  • Paid volunteer time to step away from your desk and into the community.
  • Support to grow through professional development courses, tuition/qualification reimbursement and more.
  • Maternal/paternal leave benefits and family services.
  • Complimentary subscription to Headspace, the mindfulness app.
  • All employee events including networking opportunities and social activities.
  • Lunch allowance for use within our subsidised onsite canteen.

Must Have Skills:

  • Strong analytical and reporting capabilities.
  • Proficiency in Salesforce and marketing automation tools.
  • Excellent communication and stakeholder management.
  • Experience in project coordination and change management.
  • Strong organisational skills to effectively manage multiple priorities in a fast-paced environment.

Nice to Have Skills:

  • Experience using Seismic and AUM & Flow data.
  • Experience working in a Distribution team in Financial Services.
  • Good level of understanding of Wholesale & Institutional Clients.

Supervisory Responsibilities: No.

Potential for Growth:

  • Mentoring.
  • Leadership development programs.
  • Regular training.
  • Career development services.
  • Continuing education course.

You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.

Annual Bonus Opportunity: Position may be eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on company profits. Individual bonuses are determined based on company, department, team and individual performance.

Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits.

Equal Opportunity Employer: Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks. At Janus Henderson Investors we are committed to an inclusive and supportive environment. We welcome applications from candidates from all backgrounds.

If you need any reasonable accommodations during our recruitment process, please let us know at recruiter@janushenderson.com.

EMEA & LATAM Client Group Lead - CRM & Analytics employer: Janus Henderson Investors

At Janus Henderson Investors, we pride ourselves on being an exceptional employer, offering a dynamic hybrid working environment that promotes work-life balance and inclusivity. Our commitment to employee growth is evident through our comprehensive professional development programmes, generous health and wellbeing benefits, and a vibrant workplace culture that encourages collaboration and community engagement. Join us to be part of a forward-thinking team where your contributions are valued and rewarded, making a meaningful impact in the EMEA & LATAM Client Group.

Janus Henderson Investors

Contact Details:

Janus Henderson Investors Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land EMEA & LATAM Client Group Lead - CRM & Analytics

Tip Number 1

Network like a pro! Reach out to current employees on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.

Tip Number 2

Prepare for the interview by researching the company culture and values. Tailor your responses to show how you align with their mission, especially in areas like CRM and analytics.

Tip Number 3

Practice your pitch! Be ready to explain how your skills in Salesforce and project coordination can directly benefit the team. Confidence is key, so rehearse until it feels natural.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team.

We think you need these skills to ace EMEA & LATAM Client Group Lead - CRM & Analytics

Analytical Skills
Reporting Capabilities
Salesforce Proficiency
Marketing Automation Tools
Communication Skills
Stakeholder Management
Project Coordination

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills align with the role. We want to see how your experience in CRM and analytics can drive success for our EMEA & LATAM Client Group.

Showcase Your Analytical Skills:Since strong analytical capabilities are a must-have, don’t shy away from sharing specific examples of how you've used data to inform decisions or improve processes. We love numbers that tell a story!

Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that gets straight to the point.

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Janus Henderson Investors

Know Your CRM Inside Out

Make sure you brush up on your Salesforce skills and any marketing automation tools mentioned in the job description. Be ready to discuss how you've used these tools in past roles, as well as any enhancements you've implemented.

Showcase Your Analytical Skills

Prepare to demonstrate your strong analytical capabilities. Bring examples of reports you've created or insights you've derived from data that have positively impacted client engagement strategies. This will show your potential employer that you can deliver valuable insights.

Understand the Business Goals

Familiarise yourself with the company's objectives, especially in relation to the EMEA & LATAM Client Group. Be prepared to discuss how your experience aligns with their strategic initiatives and how you can contribute to achieving those goals.

Communicate Effectively

Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Think about how you would explain complex concepts to different stakeholders, and be ready to provide examples of successful stakeholder management from your previous roles.