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- Tasks: Define and enhance ServiceNow processes while collaborating with business stakeholders.
- Company: Leading investment management firm in Greater London.
- Benefits: Hybrid working environment and generous employee benefits.
- Why this job: Join a dynamic team and make a real impact on IT service management.
- Qualifications: Over 3 years of experience on the ServiceNow platform and strong analytical skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading investment management firm in Greater London is seeking an experienced ServiceNow Analyst. You will partner with business stakeholders to define and improve ServiceNow processes, and support unit testing and user validation.
The ideal candidate has over 3 years of experience on the ServiceNow platform, analytical skills, and strong stakeholder engagement.
This role offers a hybrid working environment and generous employee benefits.
ServiceNow Process Analyst — ITSM & ITOM Champion employer: Janus Henderson Global Investors
Contact Detail:
Janus Henderson Global Investors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Process Analyst — ITSM & ITOM Champion
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your ServiceNow knowledge. Be ready to discuss specific processes you've improved and how you engaged stakeholders. We want to see your analytical skills in action!
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Check out our website for roles that match your skills and interests, and make sure to tailor your approach!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Share any additional thoughts on how you can contribute to their ServiceNow processes—it shows your enthusiasm and commitment.
We think you need these skills to ace ServiceNow Process Analyst — ITSM & ITOM Champion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow and any relevant ITSM or ITOM projects. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you the perfect fit. We love seeing personality, so let your enthusiasm come through!
Showcase Your Analytical Skills: Since this role requires strong analytical skills, make sure to include examples of how you've used these in past roles. We want to know how you approach problem-solving and improve processes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Janus Henderson Global Investors
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific processes you've improved or implemented, and how they benefited the business. This will show your expertise and confidence in the platform.
✨Engage with Stakeholders
Since stakeholder engagement is key for this role, prepare examples of how you've successfully collaborated with different teams. Think about challenges you faced and how you overcame them, as this will demonstrate your analytical skills and ability to work well with others.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice articulating your thought process when faced with a ServiceNow-related challenge. This will help you showcase your analytical skills and how you approach process improvements.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's use of ServiceNow or their future plans. This shows your genuine interest in the role and helps you understand if the company is the right fit for you.
