ServiceNow Process Analyst — ITSM & ITOM Champion in London
ServiceNow Process Analyst — ITSM & ITOM Champion

ServiceNow Process Analyst — ITSM & ITOM Champion in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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Janus Henderson Global Investors

At a Glance

  • Tasks: Define and improve ServiceNow processes while collaborating with business stakeholders.
  • Company: Leading investment management firm in Greater London.
  • Benefits: Hybrid working environment and generous employee benefits.
  • Why this job: Join a dynamic team and enhance your skills in a thriving industry.
  • Qualifications: Over 3 years of experience on the ServiceNow platform and strong analytical skills.
  • Other info: Great opportunity for career growth and professional development.

The predicted salary is between 36000 - 60000 £ per year.

A leading investment management firm in Greater London is seeking an experienced ServiceNow Analyst. You will partner with business stakeholders to define and improve ServiceNow processes, and support unit testing and user validation.

The ideal candidate has over 3 years of experience on the ServiceNow platform, analytical skills, and strong stakeholder engagement.

This role offers a hybrid working environment and generous employee benefits.

ServiceNow Process Analyst — ITSM & ITOM Champion in London employer: Janus Henderson Global Investors

As a leading investment management firm in Greater London, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. With a hybrid working environment, generous employee benefits, and ample opportunities for professional growth, we are committed to supporting our team members in achieving their career aspirations while making a meaningful impact in the industry.
Janus Henderson Global Investors

Contact Detail:

Janus Henderson Global Investors Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Process Analyst — ITSM & ITOM Champion in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.

Tip Number 2

Prepare for interviews by brushing up on your ServiceNow knowledge. Be ready to discuss specific processes you've improved and how you engaged stakeholders. We want to see your analytical skills in action!

Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values and career goals. Check out our website for tailored opportunities that match your skills as a ServiceNow Process Analyst.

Tip Number 4

Follow up after interviews! A quick thank-you email can keep you top of mind. Share a relevant insight from your conversation to show your enthusiasm and reinforce your fit for the role.

We think you need these skills to ace ServiceNow Process Analyst — ITSM & ITOM Champion in London

ServiceNow
Analytical Skills
Stakeholder Engagement
Process Improvement
Unit Testing
User Validation
Hybrid Working
Experience in Investment Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform and any relevant ITSM & ITOM projects. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your analytical skills can help us improve our ServiceNow processes. Keep it engaging and personal – we love a bit of personality!

Showcase Stakeholder Engagement: Since this role involves working closely with business stakeholders, make sure to include examples of how you've successfully engaged with them in the past. We’re keen to see how you’ve navigated those relationships and driven positive outcomes.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re serious about joining our team!

How to prepare for a job interview at Janus Henderson Global Investors

Know Your ServiceNow Inside Out

Make sure you brush up on your ServiceNow knowledge before the interview. Be ready to discuss specific processes you've improved or implemented, and how they benefited previous stakeholders. This will show that you’re not just familiar with the platform but also know how to leverage it effectively.

Engage with Stakeholders

Since stakeholder engagement is key for this role, prepare examples of how you've successfully collaborated with business stakeholders in the past. Think about challenges you faced and how you overcame them. This will demonstrate your ability to communicate and work well with others.

Analytical Skills Showcase

Be prepared to showcase your analytical skills during the interview. You might be asked to solve a problem or analyse a scenario related to ITSM or ITOM. Practise articulating your thought process clearly, as this will highlight your critical thinking abilities.

Ask Insightful Questions

At the end of the interview, don’t forget to ask insightful questions about the company’s current ServiceNow processes or future projects. This shows your genuine interest in the role and helps you understand how you can contribute to their success.

ServiceNow Process Analyst — ITSM & ITOM Champion in London
Janus Henderson Global Investors
Location: London
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