Permanent
EL003397
Retail
Sales and Marketing
Eastern Cape , East London
(Market related)
We are seeking a Supervisor / Manager (Retail Industry) for a permanent role, based in KuGompo City, Eastern Cape
Applicants are required to meet the following criteria:
- Grade 12 with 2+ years retail supervisory experience – ideally in an animal / vet-based environment
- Proficiency in MS Office and stock control
- Good customer service ability and communication skills
- Proven ability to meet sales targets and able to manage a small staff complement
- Must be an animal lover
The successful applicant would be responsible for, but not limited to:
- Generate retail sales
- Overall responsibility for the business meeting retail sales targets
- Assist in meeting turnover targets
- Effective stock management of all retail stock: ensuring effective stock control and stock rotation, neat and attractive merchandising of stock, ordering of merchandise to maintain optimum stock levels,
- Expiry date management of products
- Ensuring profitability of the business through correct pricing of merchandise, strategic purchasing and effective control of expenses.
- Creating in-house promotions, as well as implementing promotions initiated by suppliers
- Interacting with sales representatives of suppliers, evaluating new stock lines to introduce in the shop
- Sourcing of potential new suppliers
- Promoting retail sales to clients, especially for collection/delivery clients
- Providing accurate advice on general pet health, wellness and dietary choices to pet owners
- Appropriate recommendation and sales of accessories, toys and OTC products for the client’s pets
Staff management
- Ensuring that all sales staff, are made aware of new product lines being introduced as well as their nutritional value and receive information and usage instructions for these products
- Managing the merchandiser & cleaner, and part-time retail staff
General Administration
- Ensuring order, neatness and cleanliness of reception desk, storeroom, shop area, merchandise and displays
- Responsible for ensuring availability of required front office stationery and for ensuring that there is adequate change available for the cash float
- Ensuring the accuracy of the previous day’s cash up and petty cash records
- Responsible for dealing with the merchant helpdesk if there are problems with the card machines
- Ensuring that all administration linked to the position is completed timeously and accurately
- Completion of various product training course provided by suppliers or as instructed by the employer
- Doing month end reports every month on the date of the 15th
- Compiling and submitting supplier payments (check if stock processed is stock invoiced, before submitting for payment)
Salary: Market related
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