At a Glance
- Tasks: Support and maintain tech systems, troubleshoot issues, and optimise IT operations.
- Company: Dynamic firm at the forefront of technology in trading operations.
- Benefits: Competitive salary, flexible work options, and opportunities for skill development.
- Other info: Join a global team and enjoy immediate feedback on your contributions.
- Why this job: Make a real impact by solving tech problems and enhancing user experience.
- Qualifications: Experience with Windows, Linux, and macOS environments; strong problem-solving skills.
The predicted salary is between 50310 - 61490 £ per year.
We’re seeking an IT Operations Engineer to support, configure and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure and various application platforms. Working closely with specialised teams across the firm, you will help build and maintain the infrastructure that powers our trading operations.
Technology is central to our business, and you’ll play a crucial role in responding to tech support requests, building and configuring Windows, Linux and macOS laptops, desktops and servers, supporting our Windows domain infrastructure, monitoring critical systems and helping with projects to optimise the way we work. You’ll also design, build and maintain automations with code to streamline recurring IT support tasks, reduce manual toil and improve team scalability.
Your success will depend on exceptional problem-solving abilities and interpersonal skills as you collaborate with our technically-sophisticated users. The role demands real-time troubleshooting expertise, patient listening, comfort with asking clarifying questions and the humility to acknowledge mistakes. You'll experience immediate feedback and the satisfaction of seeing your solutions directly impact our business.
This role sits within our global IT Operations group, a team of systems and end user support engineers responsible for monitoring and managing our mixed Windows, Linux and macOS environment across a worldwide physical and virtual computing landscape.
About You
- Passionate about helping end users and solving technical problems
- Have strong experience administering Windows desktop and server environments in production, including Active Directory, Group Policy and related tooling
- Experienced with troubleshooting MDM for iOS, macOS and Android devices on platforms such as Omnissa Workspace ONE or Jamf
- Experienced with - or interested in - supporting and optimising platforms and tools, such as Chocolatey, Google Workspace and Bloomberg
- A strong written and verbal communicator, spanning technical documentation and day-to-day support of end users
- Having strong technical skills in scripting for Windows (especially in PowerShell) or any Linux scripting experience (in Bash or Python) is a plus
- Fluent in English
IT Operations Engineer employer: Janestreet
Jane Street is an exceptional employer located in Greater London, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from engaging projects in finance tech, opportunities for professional growth, and a commitment to using cutting-edge technology. With a focus on intellectual curiosity and teamwork, Jane Street provides a rewarding environment for those passionate about software engineering.
StudySmarter Expert Advice🤫
We think this is how you could land IT Operations Engineer
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Janestreet values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Janestreet might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Janestreet!
✨Direct Apply to Janestreet
Let's not forget to apply directly through the Janestreet website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Operations Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Janestreet.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Janestreet. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Janestreet
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
