At a Glance
- Tasks: Manage IT suppliers and ensure top-notch service delivery for strategic partnerships.
- Company: Join Janes, a leader in defence and security information.
- Benefits: Enjoy 27 days of leave, private medical insurance, and access to LinkedIn Learning.
- Other info: Dynamic work environment with opportunities for continuous improvement and growth.
- Why this job: Make a real impact in the defence sector while developing your career.
- Qualifications: Experience in IT supplier management and strong negotiation skills required.
The predicted salary is between 36000 - 60000 £ per year.
Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations—turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges.
Job purpose:
Overseeing the full lifecycle of IT supplier engagement from selection and contracting, onboarding, technical setup and administration, performance monitoring, issue resolution and governance.
Key responsibilities include defining and enforcing Service Level Agreements (SLAs), managing contract compliance, ensuring value for money, mitigating risks, and fostering strategic partnerships to align 3rd party services with Janes business needs.
How you will contribute at Janes:
- Identifying suitable IT suppliers based on commercial and technical factors.
- Running tenders, evaluating bids, and negotiating contracts.
- Establishing new supplier relationships and processes.
- Ensuring compliance with contract terms and conditions.
- Defining, monitoring, and reporting on key performance indicators (KPIs) and SLAs.
- Managing and resolving supplier performance issues and tracking progress towards resolution.
- Building collaborative and strategic partnerships to foster innovation and value.
- Managing risk through ongoing supplier assurance and due diligence activities.
- Driving initiatives for continuous improvement within supplier management processes.
- Identifying opportunities to optimize supplier performance and value over time.
The ideal skills and experience for this role are:
- Relevant certifications such as Certified Supplier Management Professional (CSMP) or ITIL are often preferred.
- Proven experience in IT supplier or vendor management and/or IT Service Delivery management, with a track record of managing large, complex, or strategic contracts
- Proficient in relevant SaaS software and licence administration
- Strong interpersonal skills to build and maintain positive, productive relationships with a diverse group of stakeholders.
- Excellent verbal and written communication skills to effectively engage and clearly convey information with both internal stakeholders and external suppliers.
- The ability to negotiate contracts, pricing, and terms to secure favorable contract terms and managing ongoing commercial relationships.
- Understanding of IT products, services, and market trends to make informed decisions.
- Problem-Solving and Analytical skills - ability to analyze performance data, financial information, and risk metrics to identify and resolve issues efficiently and effectively.
- Project Management - Managing projects and initiatives related to supplier services.
- Strategic Thinking - Aligning supplier performance with long‑term business objectives.
Benefits:
- 27 days of annual leave
- Healthy half (0.5 day leave every 6 months for wellbeing)
- Leave- study/ volunteer/ reserve forces
- Pension plan (6% employer contribution)
- Private medical insurance – BUPA
- Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay)
- Paternity (100% of basic salary for 6 weeks)
- Life cover
- Access to LinkedIn Learning
Life at Janes
We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.
Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender.
Job Applicants - Privacy Policy
Know your rights document
#J-18808-Ljbffr
IT Supplier Manager in Manchester employer: Janes
Janes is an exceptional employer located in Croydon, offering a dynamic work environment where creativity and independent thinking are highly valued. With 27 days of annual leave and private medical insurance, employees enjoy a strong work-life balance and comprehensive benefits. The company fosters a culture of growth and development, providing opportunities for professional advancement within the exciting field of defence journalism.
StudySmarter Expert Advice🤫
We think this is how you could land IT Supplier Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT and supplier management space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect job!
✨Tip Number 2
Prepare for interviews by researching Janes and understanding their values and goals. Tailor your responses to show how your experience aligns with their mission. We want to see your passion for the role and how you can contribute to their success!
✨Tip Number 3
Practice your negotiation skills! As an IT Supplier Manager, you'll need to demonstrate your ability to negotiate contracts and manage relationships. Role-play scenarios with friends or mentors to build your confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s make it happen together!
We think you need these skills to ace IT Supplier Manager in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Supplier Manager role. Highlight your relevant experience in supplier management and any certifications you have, like CSMP or ITIL. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for Janes. Keep it engaging and personal – we love to see your personality!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage suppliers effectively. Use metrics where possible to show how you've added value in previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and know how to navigate digital platforms – a key skill for this role!
How to prepare for a job interview at Janes
✨Know Your Stuff
Make sure you brush up on your knowledge of IT supplier management and the specific responsibilities outlined in the job description. Familiarise yourself with key terms like SLAs, KPIs, and contract compliance. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous experience in managing IT suppliers or vendor relationships. Have specific examples ready that highlight your skills in negotiation, performance monitoring, and risk management. This will help demonstrate your capability to handle the complexities of the role.
✨Ask Smart Questions
During the interview, don’t hesitate to ask insightful questions about Janes' current supplier management processes or challenges they face. This shows your genuine interest in the company and helps you gauge how you can contribute to their success.
✨Be a Team Player
Highlight your interpersonal skills and ability to build collaborative partnerships. Discuss how you've successfully worked with diverse stakeholders in the past. This is crucial for a role that involves fostering strategic partnerships and driving continuous improvement.
