At a Glance
- Tasks: Manage IT suppliers and ensure top-notch service delivery for strategic partnerships.
- Company: Join Janes, a leader in defence and security information.
- Benefits: Enjoy 27 days of leave, private medical insurance, and access to LinkedIn Learning.
- Other info: Dynamic work environment with opportunities for continuous improvement and growth.
- Why this job: Make a real impact in the defence sector while developing your career.
- Qualifications: Experience in IT supplier management and strong negotiation skills required.
The predicted salary is between 36000 - 60000 £ per year.
Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information delivered through seamless digital platforms and system integrations—turns overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges.
Job purpose:
Overseeing the full lifecycle of IT supplier engagement from selection and contracting, onboarding, technical setup and administration, performance monitoring, issue resolution and governance.
Key responsibilities include defining and enforcing Service Level Agreements (SLAs), managing contract compliance, ensuring value for money, mitigating risks, and fostering strategic partnerships to align 3rd party services with Janes business needs.
How you will contribute at Janes:
- Identifying suitable IT suppliers based on commercial and technical factors.
- Running tenders, evaluating bids, and negotiating contracts.
- Establishing new supplier relationships and processes.
- Ensuring compliance with contract terms and conditions.
- Defining, monitoring, and reporting on key performance indicators (KPIs) and SLAs.
- Managing and resolving supplier performance issues and tracking progress towards resolution.
- Building collaborative and strategic partnerships to foster innovation and value.
- Managing risk through ongoing supplier assurance and due diligence activities.
- Driving initiatives for continuous improvement within supplier management processes.
- Identifying opportunities to optimize supplier performance and value over time.
The ideal skills and experience for this role are:
- Relevant certifications such as Certified Supplier Management Professional (CSMP) or ITIL are often preferred.
- Proven experience in IT supplier or vendor management and/or IT Service Delivery management, with a track record of managing large, complex, or strategic contracts
- Proficient in relevant SaaS software and licence administration
- Strong interpersonal skills to build and maintain positive, productive relationships with a diverse group of stakeholders.
- Excellent verbal and written communication skills to effectively engage and clearly convey information with both internal stakeholders and external suppliers.
- The ability to negotiate contracts, pricing, and terms to secure favorable contract terms and managing ongoing commercial relationships.
- Understanding of IT products, services, and market trends to make informed decisions.
- Problem-Solving and Analytical skills - ability to analyze performance data, financial information, and risk metrics to identify and resolve issues efficiently and effectively.
- Project Management - Managing projects and initiatives related to supplier services.
- Strategic Thinking - Aligning supplier performance with long‑term business objectives.
Benefits:
- 27 days of annual leave
- Healthy half (0.5 day leave every 6 months for wellbeing)
- Leave- study/ volunteer/ reserve forces
- Pension plan (6% employer contribution)
- Private medical insurance – BUPA
- Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay)
- Paternity (100% of basic salary for 6 weeks)
- Life cover
- Access to LinkedIn Learning
Life at Janes
We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally.
Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender.
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IT Supplier Manager in Manchester employer: Janes
Janes is an exceptional employer located in Croydon, offering a dynamic work environment where creativity and independent thinking are highly valued. With 27 days of annual leave and private medical insurance, employees enjoy a strong work-life balance and comprehensive benefits. The company fosters a culture of growth and development, providing opportunities for professional advancement within the exciting field of defence journalism.
StudySmarter Expert Advice🤫
We think this is how you could land IT Supplier Manager in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Janes values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Janes might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Janes!
✨Direct Apply to Janes
Let's not forget to apply directly through the Janes website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Supplier Manager in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Janes.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Janes. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Janes
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
