Solutions Engineer in Croydon

Janes equips defence, government, and industry leaders with objective, accurate, and shareable data and analysis. Our experts combine advanced technology with proven tradecraft to deliver validated and contextual intelligence to assess threats, accelerate decisions, and anticipate change with confidence. We deliver our intelligence with the flexibility to fuse it with multiple sources in any system, enrich AI solutions, or access it through our portal.

The Solutions Engineer is a critical member of the Product team, responsible for enabling the integration and optimization of Janes interconnected intelligence capabilities across the customer base. Working within the Product Solutions team, you will support the deployment, configuration, and enhancement of Janes data across a variety of systems, platforms, and mission-critical capabilities. This role focuses on enabling Janes data within individual systems, facilitating interoperability with third-party and customer datasets, and aligning with Customer’s AI, intelligence and data requirements. You will help define and document data standards, technical specifications, and integration pathways to improve customer outcomes and drive innovation. You will contribute to high-impact customer and partner projects across Europe and NATO, helping shape the future of Janes technical estate - including our graph knowledgebase, intelligence products, and supporting infrastructure. Your work will have a direct impact on national security and defence capability.

How you will contribute at Janes:

• System Integration: Support the integration of Janes data and models into customer systems of record, ensuring seamless functionality and operational relevance.
• Product Delivery: Assist in the development and delivery of Janes Interconnected Intelligence products, capturing and aligning where possible with standards and technical expectations.
• Customer Advisory: Provide remote and on-site technical advisory services to customers, offering guidance on data attributes, integration strategies, and system optimization.
• Ontology & Model Development: Advise on the evolution of Janes data models and ontologies to ensure compatibility and seamless integration with customer ecosystems.
• Gap Analysis: Identify and prioritize unmet data requirements critical to customer adoption and mission success.
• Strategic Expansion: Explore adjacent content and data domains for potential expansion - either organically or via acquisition - to deepen Janes relevance and support for customer missions.
• Market Intelligence: Monitor and report on partner and competitor activity within customer to identify opportunities for collaboration, expansion, or risk mitigation.
• Presales & Bids: Support technical presales engagements, bid responses, and proposal submissions with subject matter expertise and solution design input.

The ideal skills and experience for this role are:

• Technical Proficiency: Proficient in Python, including SDKs, APIs, and data engineering best practices. Solid understanding of the Software Development Lifecycle (SDLC). Familiarity with at least one of the following technologies: ArcGIS, Palantir, RDBMS, Graph Databases. Understanding of data models and/or ontologies. Experience in data integration, system interoperability or technical advisory roles—preferably within defence and intelligence sectors.
• Communication: Excellent presentation and communication skills, with the ability to engage technical and non-technical stakeholders.
• Mindset & Approach: Passion for solving complex technical challenges. Innovative, dynamic, and creative approach to problem-solving. Willingness to learn, grow, and adapt in a fast-paced environment.
• Clearance: Eligibility to hold security clearance, including willingness to undergo the clearance process with company sponsorship if not already cleared.

Desirable Skills & Experience:

• Front-End & Web Technologies: Experience with JavaScript libraries (e.g., React) or frameworks (e.g., Vue). Familiarity with geospatial JavaScript libraries such as ArcGIS Maps SDK, OpenLayers, Leaflet, Cesium etc.
• Back-End & Infrastructure: Experience with Docker, Elasticsearch Palantir graph databases (e.g., Neo4j, ArangoDB, GraphDB). Hands-on experience with cloud platforms and services, particularly AWS (EC2, Lambda, S3, etc.). Background in backend or frontend architecture and development.
• Geospatial & Intelligence Tools: Relevant experience using Esri technology and the full ArcGIS Enterprise suite, including ArcGIS Knowledge.
• Security & Clearance: Experience working with national security and defence organizations. Knowledge of the Intelligence cycle and ability to understand operational requirements and priorities. Active security clearance is a strong advantage.

Benefits:

• 27 days of annual leave
• Healthy half (0.5 day leave every 6 months for wellbeing)
• Leave - study/ volunteer/ reserve forces
• Pension plan (6% employer contribution)
• Private medical insurance – BUPA
• Maternity (100% of basic salary for the first 26 weeks followed by Statutory Maternity Pay)
• Paternity (100% of basic salary for 6 weeks)
• Life cover
• Access to LinkedIn Learning
• Access to an on-site gym

Life at Janes: We believe Janes is truly a great place to work. Our values and leadership code drive everything we do, and we understand that the right behaviours and culture will always result in the best outcomes for our customers, our colleagues, our shareholders, and our business. We provide a supportive, stretching, and dynamic environment with the ability for you to grow rapidly, both personally and professionally. Janes is an inclusive and equal opportunities employer and encourages applications regardless of age, race, disability, religion / belief, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy/maternity, or gender. Although this role is advertised as full time, Janes believes that flexibility at work can provide many significant benefits both to our colleagues and the business. We already work in a hybrid style across all offices and regions and can support different ways of working and offer different flexible working arrangements. So, if you are interested and have any requirements or needs in the way you would like to work, please apply, and speak to us about this. We will always consider part time or flexible applications.