Senior Business Analyst - Croydon, England, United Kingdom

Janes empowers military, government, and defence leaders to act with confidence in an increasingly complex world. Our trusted defence, security, and geopolitical information is delivered through seamless digital platforms and system integrations—turning overwhelming data into clear, actionable intelligence and insight. By filling critical information gaps, Janes helps customers analyse threats, accelerate decisions, and stay ahead of emerging challenges.

Job purpose:

We are seeking a Senior Business Analyst to join our product development team and play a key role in shaping enterprise-level OSINT data products. This role requires strong expertise in business and data analysis, stakeholder engagement, and Agile delivery, with the ability to bridge complex business needs with technical execution.

You will be working as part of a multi-functional team based in Croydon, reporting to the Demand Management Director, shaping our demands and deliverables within our Single Intelligence Environment. You should be self-motivated, a natural problem solver, and used to operating at a high-performance level, acting as a main driver feeding the teams with quality specifications.

How you will contribute at Janes:

• Partner with colleagues in Product, R&D, and Development functions to capture and refine business and functional requirements.
• Deliver high-quality product specifications for new applications and enhancements, ensuring alignment with Janes and overall technology strategy.
• Perform in-depth analysis of customer requirements, user workflows, data flows, and system integrations to inform product design.
• Break down epics, features, and user stories with clear acceptance criteria and definitions of “done.”
• Document end-to-end user journeys to provide simple and compelling user experiences, ensuring these are objective, succinct, and well-documented.
• Challenge and refine requirements to uncover real business problems and drive impactful solutions.
• Collaborate with QA to define test strategies and support test case development.
• Continuously review development progress, providing feedback to ensure product delivery meets specifications.
• Support backlog structuring, impact analysis, gap analysis, and data-driven decision making.
• Lead backlog refinement and participate in stand-ups, sprint planning, and retrospectives.

The ideal skills and experience for this role are:

• 8+ years of experience as a Business Analyst, ideally in data product environments.
• Strong experience in business and data analysis, stakeholder engagement, and Agile delivery.
• Deep understanding of enterprise web applications, APIs, and DevOps practices.
• Excellent networking skills with a desire to work collaboratively to achieve goals; experience working in multidisciplinary agile teams.
• Excellent negotiation skills with a commitment and ability to bring together people and processes to drive improvements/changes.
• Excellent written and verbal communication skills to effectively communicate with technical and non-technical colleagues across departments.
• Familiarity with OSINT workflows, data analysis, or intelligence platforms is highly desirable.
• Experience developing mock-ups and wireframes for user interfaces using tools such as Figma.
• Exposure to UX design/research is a plus.
• Benefits include 27 days of annual leave, a healthy half-day leave every 6 months for wellbeing, private medical insurance (BUPA), maternity and paternity leave, life cover, access to LinkedIn Learning, and an on-site gym.

Our Mission:

Creating trusted open-source intelligence has always been our focus. Janes\’ foundational defence intelligence spans military capabilities, equipment, events, and industry, verified through our human-centric tradecraft for the highest assurance.

While open-source data is abundant, it can be unstructured, unreliable, and manipulated. Janes’ open-source intelligence is verified through our Tradecraft processes within our Single Intelligence Environment (SIE), employing over 120 years of expertise to assess bias, reliability, and certainty.

We excel at capturing and analyzing open-source information to reveal timely insights, providing clients with facts, context, and future predictions. Our team of over 250 analysts, supported by freelancers and advanced technologies like NLP, web scraping, and data visualization, ensures our insights are relevant and accurate.

Technology at Janes:

To support our Tradecraft, we invest heavily in technology, including AI, ML, graph and document databases, search platforms, serverless technologies, and AWS capabilities. Our modern, collaborative, and agile technology teams across Croydon and Manchester are committed to delivering complex, innovative solutions that support our mission.

Life at Janes:

Janes is a great place to work, driven by our values and leadership. We foster a supportive, dynamic environment that encourages growth, both professionally and personally. We are an inclusive employer and support flexible working arrangements, including part-time options.

If you\’re interested in building your career at Janes, apply now to receive future opportunities directly in your email.

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