Event Customer Experience Lead in Leeds

Event Customer Experience Lead in Leeds

Leeds Full-Time 28500 - 28500 £ / year (est.) No home office possible
Jane Tomlinson's Run For All

At a Glance

  • Tasks: Manage customer enquiries and support event operations for a charity-focused sports organisation.
  • Company: Prominent charity-focused sports organisation based in Leeds.
  • Benefits: Salary up to £28,500, with opportunities for growth and development.
  • Other info: Full-time role with weekend work during events.
  • Why this job: Join a passionate team and make a difference in the community through sports events.
  • Qualifications: Strong communication and organisational skills, plus a love for running.

The predicted salary is between 28500 - 28500 £ per year.

A prominent charity-focused sports organization is seeking a Customer Service Executive to join the Leeds-based team. This full-time role includes managing customer enquiries, handling the online registration system, and supporting event operations.

Ideal candidates will exhibit strong communication, organizational skills, and a passion for running.

The position offers a salary of up to £28,500 depending on experience, with the requirement to work event weekends.

Event Customer Experience Lead in Leeds employer: Jane Tomlinson's Run For All

Join a leading charity-focused sports organisation in Leeds, where your passion for running can make a real difference. We offer a supportive work culture that values teamwork and personal growth, alongside competitive salaries and the opportunity to engage with our vibrant community during exciting events. With a focus on employee development and a commitment to making a positive impact, this role is perfect for those seeking meaningful and rewarding employment.
Jane Tomlinson's Run For All

Contact Detail:

Jane Tomlinson's Run For All Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Event Customer Experience Lead in Leeds

✨Tip Number 1

Get to know the organisation! Research their events and values so you can show your passion for running and charity work during interviews. This will help us connect with them on a deeper level.

✨Tip Number 2

Practice your communication skills! Since this role involves managing customer enquiries, we should prepare for common questions and scenarios. Role-playing with a friend can help us feel more confident.

✨Tip Number 3

Show off your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or events. We want to demonstrate that we can handle the busy event weekends like pros!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight how we fit the Customer Service Executive role perfectly.

We think you need these skills to ace Event Customer Experience Lead in Leeds

Customer Service
Communication Skills
Organizational Skills
Event Management
Online Registration System Management
Problem-Solving Skills
Team Collaboration
Passion for Running

Some tips for your application 🫡

Show Your Passion for Running: When you're writing your application, make sure to highlight your love for running and how it connects to the role. We want to see that you’re not just looking for a job, but that you genuinely care about the events and the community.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate strong communication skills, so make sure your writing is clear and easy to understand. Avoid jargon and get straight to what makes you a great fit for the role.

Tailor Your Experience: Don’t just send a generic application! Take the time to tailor your experience to match the job description. Highlight any relevant customer service or event management experience that shows us you can handle enquiries and support operations effectively.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!

How to prepare for a job interview at Jane Tomlinson's Run For All

✨Know the Organisation Inside Out

Before your interview, do some digging into the charity-focused sports organisation. Understand their mission, values, and recent events. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Communication Skills

As a Customer Service Executive, strong communication is key. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. Practise articulating these experiences clearly and confidently during the interview.

✨Demonstrate Your Organisational Skills

This role involves managing registrations and supporting event operations, so be ready to discuss how you stay organised. Share specific tools or methods you use to keep track of tasks and deadlines, and consider mentioning any experience with event planning.

✨Express Your Passion for Running

Since the position is within a sports organisation, let your passion for running shine through. Whether you’re a seasoned runner or just enjoy the sport, share your experiences and how they relate to the role. This personal touch can make a big difference!

Event Customer Experience Lead in Leeds
Jane Tomlinson's Run For All
Location: Leeds

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