At a Glance
- Tasks: Support nursing teams and ensure smooth ward operations while providing excellent patient care.
- Company: Join Jane Lewis, a compassionate organisation dedicated to supporting residents with complex needs.
- Benefits: Earn £15.10 per hour with holiday pay, flexible working hours, and training opportunities.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive environment.
- Qualifications: Strong communication, organisational skills, and basic IT competence required.
The predicted salary is between 30000 - 40000 € per year.
Jane Lewis is currently searching for a compassionate Clinical Administrator. We support residents with complex neurological or physical needs and may require rehabilitation, reassessment, long‑term care, respite or end‑of‑life services.
About The Role
The Site Administrator provides effective administrative and reception support to ensure smooth, safe ward operation. The post holder works closely with nursing and multidisciplinary staff to support staffing arrangements, gather patient feedback, welcome visitors, and maintain high fire safety and ward organization standards.
What you’ll be doing
- Work collaboratively with the nursing team to support appropriate staffing, maintain staffing records, and escalate shortages to the nurse in charge.
- Prepare rosters and work with staff and agencies to ensure safe staffing.
- Ensure staff attend training and coordinate this training.
- Coordinate room bookings and visiting parties.
- Assist with temporary staffing requests and agency bookings in line with local procedures.
- Maintain accurate ward records, including patient information systems, admission and discharge documentation, and general correspondence.
- Prepare reports and assist with data collection as required by the ward manager.
- Take occasional minutes and transcripts as needed.
Reception & Communication
- Provide a welcoming and professional reception service for patients, relatives and visitors.
- Act as the first point of contact for telephone and face‑to‑face enquiries, directing queries to the appropriate staff member.
- Manage visitor access in line with ward policy, ensuring confidentiality and security.
- Liaise with portering, housekeeping and clinical teams to support patient flow.
Patient Experience
- Collect patient and visitor feedback using agreed methods such as surveys or informal discussions.
- Report themes or concerns to the nursing leadership team to support continuous improvement.
- Promote a patient‑focused environment that is respectful, friendly and responsive.
Ward Organization & Safety
- Maintain stock levels of stationery and essential ward supplies, placing orders when required.
- Maintain clear fire exits and escape routes and a record of all visitors.
- Assist with fire register completion and visitor sign‑in processes.
- Escalate any safety concerns immediately.
- Coordinate orders for stock and delivery management.
General Duties
- Participate in training and development relevant to the role.
- Undertake any other reasonable duties as requested by the Ward Manager.
What you’ll have
- Good standard of education with strong literacy and numeracy skills.
- Excellent communication and interpersonal skills.
- Good organisational and time‑management skills.
- Basic IT competence.
If you are a motivated and caring individual, apply to be a Clinical Administrator in Birmingham with Jane Lewis today!
Clinical Administrator in Birmingham employer: Jane Lewis Health & Social Care
At Jane Lewis, we pride ourselves on being an exceptional employer, offering a supportive and compassionate work environment for our Clinical Administrators in Birmingham. Our flexible working arrangements, commitment to employee development, and focus on patient-centred care create a fulfilling workplace where you can grow your skills while making a meaningful impact in the lives of those we serve. Join us to be part of a dedicated team that values collaboration, respect, and continuous improvement.
Contact Detail:
Jane Lewis Health & Social Care Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those working as Clinical Administrators. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administrative roles in healthcare. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring along examples of how you’ve managed schedules or coordinated events in the past. This will demonstrate your ability to handle the responsibilities of a Clinical Administrator.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Clinical Administrator in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Clinical Administrator role. Highlight your organisational skills, communication abilities, and any relevant experience in healthcare settings.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about supporting patients and how your background makes you a great fit for our team. Be genuine and let your personality shine through!
Showcase Your IT Skills:Since basic IT competence is key for this role, mention any software or systems you’re familiar with. If you’ve worked with patient information systems before, definitely include that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Jane Lewis Health & Social Care
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinical Administrator. Familiarise yourself with the key tasks like managing staffing records and coordinating training. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Clinical Administrator, you'll be the first point of contact for patients and visitors. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations, to highlight your interpersonal skills.
✨Demonstrate Organisational Prowess
Being organised is crucial for this role. Think of specific instances where you've successfully managed multiple tasks or maintained accurate records. Bring these examples to the interview to illustrate your ability to keep things running smoothly in a busy environment.
✨Emphasise Your Compassionate Nature
Since the role involves supporting residents with complex needs, it's important to convey your compassionate side. Share stories that reflect your empathy and dedication to patient care. This will resonate well with the interviewers and show that you align with their values.
