Customer Service Administrator

Our client is a well-established supplier of refrigeration and air conditioning services, across a wide range of sectors. We are looking for a candidate with exceptional customer service skills. If you are great on the telephone with a minimum of 2 years experience in a similarr rolewe want to hear from you! * Ensure all new calls are allocated to engineers in a timely manner * Will effectively plan engineers callouts to customers and ensure the work is allocated effectively * Continually communicate with customers should any problems arise on site * Monitoring and dealing with service call outs via the service desk email box Are you: * IT Literate (able to use Outlook and MS office suite of products) * able to provide a professional, friendly, can-do response when dealing with colleagues and customers * A strong team player * Customer service focused * A strong communicator and have a keen eye for attention to detail * Have excellent experience in a service desk role (minimum 2 years ideally) The role is office based with a salary of up to £26,000 (negotiable)plus benefits The role is office based in Oldham offereing free onsite parking and other benefits to match