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- Tasks: Support training programmes with high-quality admin and learner support.
- Company: Join a dynamic team in Wallington focused on excellence.
- Benefits: Competitive pay, pension, cycle scheme, discounts, and health programmes.
- Why this job: Make a real difference in learners' lives while developing your skills.
- Qualifications: Level 4 in Maths & English and admin experience required.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 13 - 14 £ per hour.
The Student Service Team plays a key role in supporting the smooth operation of our Training programmes. This role focuses on providing high-quality administrative, communication, and learner-support functions to ensure that applicants, learners, staff, and external partners receive an excellent level of service.
We are seeking a dedicated Administrator to join our team in Wallington. Hours: 24 hours a week over 3 days. Pay: £13-14 per hour, depending on qualifications and experience.
Main Responsibilities- Answer incoming telephone calls professionally and redirect as required.
- Monitor the mailbox daily, responding to enquiries in a timely, accurate, and professional manner.
- Process new applications, ensuring all required information is collected and recorded.
- Follow up non-attendance with phone calls, emails, and written notes using CRMs.
- Assist with audits and reporting to ensure high quality assurance and compliance.
- Upload certificates to learner records and distribute physical or digital copies as required.
- Maintain confidentiality and adhere to data protection and safeguarding guidelines at all times.
- Level 4 and above in Maths & English - Essential
- Level 3 in a qualification - Desirable
- Experience in an Administrative role - Essential
- Good knowledge of main IT Platforms - Essential
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
If you are organised, proactive, and eager to contribute to a dynamic team, we want to hear from you. Rachel, our recruitment Lead, is here to help! Apply today!
Student Services Administration Assistant employer: Jancett Childcare & JACE Training Limited
Contact Detail:
Jancett Childcare & JACE Training Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Administration Assistant
✨Tip Number 1
Get to know the company! Research their values and mission, and think about how your skills align with what they do. This will help you stand out in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or join relevant groups. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about examples from your past experiences that showcase your organisational skills and ability to handle multiple tasks. Practising your responses can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Student Services Administration Assistant
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for supporting learners shine through. We love to see candidates who are genuinely excited about the role and our mission at StudySmarter!
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples from your past roles that align with the responsibilities listed in the job description.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Jancett Childcare & JACE Training Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Services Administration Assistant. Familiarise yourself with the key tasks like handling enquiries, processing applications, and maintaining confidentiality. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves a lot of communication, be prepared to showcase your verbal and written skills. Practice answering common questions clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated in previous roles or situations.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this position. Think of specific instances where you've successfully managed multiple tasks or projects. During the interview, share these examples to illustrate your ability to stay on top of things and ensure smooth operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the team dynamics, the training programmes, or how success is measured in this position. It’s a great way to engage with the interviewer and leave a lasting impression.
